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The secret history of process reengineering
0 references·7 citing·29 second hop
The secret history of process reengineering (1993)The secret history of process reengineeri…Redesigning Acquisition Processes: A New Methodology Based on the Flow of Knowledge and Information (2001)Redesigning Acquisition Proce…Implications of some of the recent improvement philosophies for the management of the information systems organization (1999)Implications of some of the r…Reforma y modernización administrativas. Especial referencia a la Comunidad Autónoma de Galicia (1997)Reforma y modernización admin…La reforma administrativa: blancos imaginarios y arqueros inciertos (1997)La reforma administrativa: bl…Accelerating change: financial industry experiences with BPR (1996)Accelerating change: financia…A Systemic Approach to Change Management (1996)A Systemic Approach to Change…A New Methodology For Business Process Re-Engineering (1995)A New Methodology For Busines…A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)Administrative Reform Comes of Age (1991)The Theory of Business Enterprise (2017)A new approach to business processes (1993)MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)Process innovation: Reengineering work through information technology (1994)On the social implications of organizational reengineering (1999)Successful Re-engineering—Learning by Doing (2001)A consolidated methodology for business process reengineering (2003)Out of the Crisis (1982)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)The Use of Knowledge in Society (1996)A cognitive framework for reengineering knowledge-intensive processes (2003)A discussion and test of a communication flow optimization approach for business process redesign (2008)Top management and innovations in banking: Does the composition of the top team make a difference? (1989)Process innovation: reengineering work through information technology (1993)Reengineering the Corporation (1993)Case study: service quality, business process re‐engineering and human resources: a case in point? (1998)‘A Land of Milk and Honey’? Reengineering the ‘Past’ and ‘Present’ in a Call Centre* (2004)Reengineering Work: Don’t Automate, Obliterate (1990)Reengineering the corporation: A manifesto for business revolution (1993)Developing and validating an instrument for measuring user-perceived web quality (2002)The New Industrial Engineering: Information Technology and Business Process Redesign (2011)The Pure Theory of Public Expenditure (1954)Bureaucracy and Representative Government (1971)The Theory of Business Enterprise (2017)BUSINESS PROCESS REENGINEERING (1993)Optimum level of goal mapping in a reengineering environment (2001)Accountability Centered Approach to business process reengineering (2002)
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Cited by

  • 2001Redesigning Acquisition Processes: A New Methodology Based on the Flow of Knowledge and Information22 cited
  • 1996A Systemic Approach to Change Management17 cited
  • 1999Implications of some of the recent improvement philosophies for the management of the information systems organization15 cited
  • 1996Accelerating change: financial industry experiences with BPR14 cited
  • 1995A New Methodology For Business Process Re-Engineering13 cited
  • 1997Reforma y modernización administrativas. Especial referencia a la Comunidad Autónoma de Galicia3 cited
  • 1997La reforma administrativa: blancos imaginarios y arqueros inciertos2 cited

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