An empirical study of critical factors of TQM in Palestinian organizations

Samir Baidoun

102 citations0/0 files storedLogistics Information Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Quality and Supply Management Quality and Management Systems Management Systems and Quality Improvement

Abstract

This paper presents the results of a questionnaire survey to investigate factors of quality that are absolutely essential for successful implementation in Palestinian organizations. Out of a possible list of 78 names of organizations, 78 were targeted, with 78 usable questionnaires returned, thus giving a response rate of 100 per cent. The analysis led to the development of a criticality quality factor structure, comprising 19 factors sorted in descending order of criticality through three tiers. All of the factors were found to be supported by similar studies and quoted literatures.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 102 citations exist upstream.

References

1993Research methods for business: A skill building approach 1982Out of the Crisis 2008Research Methods for Business 1989An Instrument for Measuring the Critical Factors of Quality Management 1994A framework for quality management research and an associated measurement instrument 1985What is total quality control the japanese way 1996Development and Validation of TQM Implementation Constructs 1996Identification of the Critical Factors of TQM*

Cited by

2019Modeling Deming’s quality principles to improve performance using interpretive structural modeling and MICMAC analysis 2007The contribution to excellence of ISO 9001: the case of certified organisations in Cyprus 2014Essentials of total quality management: a meta-analysis 2012Implementing a quality management framework in a higher education organisation 2011Identifying and ranking critical success factors for implementation of total quality management in the Indian manufacturing industry using TOPSIS

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.