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The multi-channel challenge: A dynamic capability approach
16 references·16 citing·26 second hopsampled
The multi-channel challenge: A dynamic capability approach (2006)The multi-channel challenge: A dynamic ca…The Practice of Management (2012)The Practice of ManagementResearch Methods for Managers (2012)Research Methods for ManagersFirm resources and sustained competitive advantage (2004)Firm resources and sustained …E-LOYALTY: YOUR SECRET WEAPON ON THE WEB (2003)E-LOYALTY: YOUR SECRET WEAPON…A Knowledge Accessing Theory of Strategic Alliances (2003)A Knowledge Accessing Theory …DEVELOPING INNOVATION CAPABILITY IN ORGANISATIONS: A DYNAMIC CAPABILITIES APPROACH (2001)DEVELOPING INNOVATION CAPABIL…CONTINUOUS "MORPHING": COMPETING THROUGH DYNAMIC CAPABILITIES, FORM, AND FUNCTION. (2001)CONTINUOUS "MORPHING": COMPET…Dynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…Theory and research in strategic management: Swings of a pendulum (1999)Theory and research in strate…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…Toward a knowledge‐based theory of the firm (1996)Toward a knowledge‐based theo…Accelerating Adaptive Processes: Product Innovation in the Global Computer Industry (1995)Accelerating Adaptive Process…Knowledge, Integration, and the Locus of Learning: An Empirical Analysis of Process Development (1994)Knowledge, Integration, and t…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …A resource‐based view of the firm (1984)A resource‐based view of the …Patterns in Strategy Formation (1978)Patterns in Strategy FormationClimate change adaptation capability, business-to-business marketing capability and firm performance: Integrating institutional theory and dynamic capability view (2023)Climate change adaptation cap…Toward a taxonomy of dynamic capabilities – a systematic literature review (2021)Toward a taxonomy of dynamic …A further approach in omnichannel LSQ, satisfaction and customer loyalty (2021)A further approach in omnicha…Exploring the intervention of intermediary in a green supply chain (2019)Exploring the intervention of…Investigating dynamic capabilities, agility and knowledge management within EMNEs-longitudinal evidence from Europe (2018)Investigating dynamic capabil…Critical success factors in coopetition: Evidence on a business network (2017)Critical success factors in c…A contextual analysis of the impact of strategic sourcing and E-procurement on performance (2015)A contextual analysis of the …Branding vs contract manufacturing: capability, strategy, and performance (2013)Branding vs contract manufact…Adoption of CRM technology in multichannel environment: a review (2006‐2010) (2012)Adoption of CRM technology in…The Effects of Leader–Member Exchange and Organizational Identification on Performance and Turnover Among Salespeople (2011)The Effects of Leader–Member …Management Practices in Solution Sales—A Multilevel and Cross-Functional Framework (2011)Management Practices in Solut…Choosing the right multiple channel system to minimize transaction costs (2011)Choosing the right multiple c…Representing BtoB reality in case study research: Challenges and new opportunities (2009)Representing BtoB reality in …Building global dynamic capabilities through innovation: A case study of Taiwan's cultural organizations (2009)Building global dynamic capab…An integrated marketing capability benchmarking approach to dealer performance through parametric and nonparametric analyses (2008)An integrated marketing capab…The modes of supply net management: a capability view (2007)The modes of supply net manag…Strategy-Making in Three Modes (1973)Strategic assets and organizational rent (1993)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)The Theory of Economic Development (2003)Markets, Bureaucracies, and Clans (1980)MAKING FAST STRATEGIC DECISIONS IN HIGH-VELOCITY ENVIRONMENTS. (1989)Situated Cognition and the Culture of Learning (1989)Ambidextrous Organizations: Managing Evolutionary and Revolutionary Change (1996)The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits (1999)The Nature of the Firm (1937)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry (2002)The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research (2004)The role of social presence in establishing loyalty in e-Service environments (2006)The Capabilities of Market-Driven Organizations (1994)Corporate Social Responsibility (1999)The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice (2010)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)
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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1984A resource‐based view of the firm25,618 cited
  • 1996Toward a knowledge‐based theory of the firm16,143 cited
  • 2000Dynamic capabilities: what are they?14,950 cited
  • 2012The Practice of Management3,745 cited
  • 1978Patterns in Strategy Formation3,533 cited
  • 1995Accelerating Adaptive Processes: Product Innovation in the Global Computer Industry2,426 cited
  • 2003E-LOYALTY: YOUR SECRET WEAPON ON THE WEB2,084 cited
  • 2003A Knowledge Accessing Theory of Strategic Alliances1,761 cited
  • 2001DEVELOPING INNOVATION CAPABILITY IN ORGANISATIONS: A DYNAMIC CAPABILITIES APPROACH1,579 cited
  • 2012Research Methods for Managers1,431 cited
  • 1999Theory and research in strategic management: Swings of a pendulum1,365 cited
  • 2001CONTINUOUS "MORPHING": COMPETING THROUGH DYNAMIC CAPABILITIES, FORM, AND FUNCTION.900 cited
  • 1994Knowledge, Integration, and the Locus of Learning: An Empirical Analysis of Process Development

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889 cited

Cited by

  • 2021Toward a taxonomy of dynamic capabilities – a systematic literature review123 cited
  • 2018Investigating dynamic capabilities, agility and knowledge management within EMNEs-longitudinal evidence from Europe101 cited
  • 2011The Effects of Leader–Member Exchange and Organizational Identification on Performance and Turnover Among Salespeople97 cited
  • 2011Management Practices in Solution Sales—A Multilevel and Cross-Functional Framework79 cited
  • 2021A further approach in omnichannel LSQ, satisfaction and customer loyalty78 cited
  • 2017Critical success factors in coopetition: Evidence on a business network77 cited
  • 2009Building global dynamic capabilities through innovation: A case study of Taiwan's cultural organizations70 cited
  • 2023Climate change adaptation capability, business-to-business marketing capability and firm performance: Integrating institutional theory and dynamic capability view65 cited
  • 2008An integrated marketing capability benchmarking approach to dealer performance through parametric and nonparametric analyses61 cited
  • 2012Adoption of CRM technology in multichannel environment: a review (2006‐2010)60 cited
  • 2011Choosing the right multiple channel system to minimize transaction costs55 cited
  • 2015A contextual analysis of the impact of strategic sourcing and E-procurement on performance54 cited
  • 2013Branding vs contract manufacturing: capability, strategy, and performance52 cited
  • 2009Representing BtoB reality in case study research: Challenges and new opportunities46 cited
  • 2019Exploring the intervention of intermediary in a green supply chain45 cited
  • 2007The modes of supply net management: a capability view44 cited