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Consumer‐specific determinants of the size of retail choice sets: an empirical comparison of physical good and service providers
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Consumer‐specific determinants of the size of retail choice sets: an empirical comparison of physical good and service providers (1997)Consumer‐specific determinants of the siz…A Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)The magical number seven, plu…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …A Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes (1991)A Longitudinal Analysis of th…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Communication and Control Processes in the Delivery of Service Quality (1988)Communication and Control Pro…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…College sophomores in the laboratory: Influences of a narrow data base on social psychology's view of human nature. (1986)College sophomores in the lab…Measuring Consumer Involvement Profiles (1985)Measuring Consumer Involvemen…An Information Processing Theory of Consumer Choice (1979)An Information Processing The…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…The Theory of Buyer Behavior (1971)The Theory of Buyer BehaviorBroadening the Concept of Marketing (1969)Broadening the Concept of Mar…Role of Product-Related Conversations in the Diffusion of a New Product (1967)Role of Product-Related Conve…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)The magical number seven, plu…Coefficient Alpha and the Internal Structure of Tests (1951)The Nature and Scope of Marketing (1976)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)ASPECTS OF THE THEORY OF SYNTAX (1964)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)EXPERIMENTAL PSYCHOLOGY (1940)Working Memory (1974)Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)The Personal Involvement Inventory: Reduction, Revision, and Application to Advertising (1994)Consumer perceived risk: conceptualisations and models (1999)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)The case for motivated reasoning. (1990)Managing Legitimacy: Strategic and Institutional Approaches (1995)The Emerging Field of Emotion Regulation: An Integrative Review (1998)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)A scaling method for priorities in hierarchical structures (1977)How to make a decision: The analytic hierarchy process (1990)The theory of planned behavior (1991)Inequity In Social Exchange (1965)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)
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References

  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2017A Theory of Cognitive Dissonance18,122 cited
  • 1956The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,773 cited
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  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 1987Dimensions of Consumer Expertise4,373 cited
  • 1971The Theory of Buyer Behavior2,797 cited
  • 1985Measuring Consumer Involvement Profiles2,247 cited
  • 1979An Information Processing Theory of Consumer Choice2,245 cited
  • 1986College sophomores in the laboratory: Influences of a narrow data base on social psychology's view of human nature.2,050 cited
  • 1988Communication and Control Processes in the Delivery of Service Quality2,030 cited
  • 1967Role of Product-Related Conversations in the Diffusion of a New Product1,809 cited
  • 1969Broadening the Concept of Marketing

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1,762 cited
  • 1991A Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes1,422 cited
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