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Is Bigger Better? Customer Base Expansion through Word‐of‐Mouth Reputation

16 references·16 citing·35 second hopsampled

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References

1982Out of the Crisis7,278 cited
1982Selection and the Evolution of Industry4,555 cited
1981The Role of Market Forces in Assuring Contractual Performance3,652 cited
1982Reputation and imperfect information3,093 cited
1989Recursive Methods in Economic Dynamics3,065 cited
1992Entry, Exit, and firm Dynamics in Long Run Equilibrium2,853 cited
1995Markov-Perfect Industry Dynamics: A Framework for Empirical Work2,327 cited
1983Premiums for High Quality Products as Returns to Reputations2,325 cited
1988Patterns of Firm Entry and Exit in U.S. Manufacturing Industries1,650 cited
1989Reputation Acquisition in Debt Markets1,627 cited
1984Reputation and Product Quality468 cited
2001Who Wants a Good Reputation?441 cited
2002Reputation and Competition338 cited
1983Reputation and Product Quality250 cited
2002The Market for Reputations as an Incentive Mechanism211 cited
1999Starting Small and Renegotiation184 cited

Cited by

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2015Procuring Firm Growth: The Effects of Government Purchases on Firm Dynamics134 cited
2010Networks of relations and Word-of-Mouth Communication85 cited
2012The Slow Growth of New Plants: Learning About Demand?67 cited
2018How the frequency and amount of corporate donations affect consumer perception and behavioral responses53 cited
2011Can Warranties Substitute for Reputations?53 cited
2018PRICE DYNAMICS WITH CUSTOMER MARKETS45 cited
2010Bankruptcy: Is It Enough to Forgive or Must We Also Forget?39 cited
2015Bankruptcy: Is It Enough to Forgive or Must We Also Forget?36 cited
2010Bankruptcy: Is it Enough to Forgive or Must We Also Forget?36 cited
2014Economic efficiency of members of protected designations of origin: sharing reputation indicators in the experience goods of wine and cheese33 cited
2019PRICE, PRODUCT QUALITY, AND EXPORTER DYNAMICS: EVIDENCE FROM CHINA31 cited
2014Should Defaults Be Forgotten? Evidence from Variation in Removal of Negative Consumer Credit Information28 cited
2020Committed to help: the effects of frequency of corporate donations on luxury brand evaluations25 cited
2022A Reputational Theory of Firm Dynamics24 cited
2018Consumer sophistication, word-of-mouth and “False” promotions15 cited
2023Off the mark? What we (should) know about the bright and dark sides of corporate trademark practices13 cited