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Living “up in the air”: Meeting the frequent flyer passenger · Study

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ArticleLiving “up in the air”: Meeting the frequent flyer passenger

José Ignacio Castillo-Manzano2014

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Articlebronze2014

Living “up in the air”: Meeting the frequent flyer passenger

José Ignacio Castillo-Manzano · Lourdes López Valpuesta

13 citations·0/0 files stored·Journal of Air Transport Management

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Aviation Industry Analysis and Trends Diverse Aspects of Tourism Research Customer Service Quality and Loyalty

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References

2003Tourist roles, perceived risk and international tourism 2005Passengers’ perceptions of low cost airlines and full service carriers: A case study involving Ryanair, Aer Lingus, Air Asia and Malaysia Airlines 2013The Educational Benefits of Travel Experiences 2008Competing Loyalty Programs: Impact of Market Saturation, Market Share, and Category Expandability 2007Customer segmentation revisited: The case of the airline industry 2010Key drivers of airline loyalty 2007Do enhancements to loyalty programs affect demand? The impact of international frequent flyer partnerships on domestic airline demand 2009Determinants of commercial revenues at airports: Lessons learned from Spanish regional airports

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2021What are the changes in LCA passengers' mobility practices? Insights from a European survey

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Details

Year2014

Typearticle

Published2014-06-28

VenueJournal of Air Transport Management

ISSN-L0969-6997

Languageen

Citations13

Files0 public / 0

ShelfAviation Industry Analysis and Trends

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doi10.1016/j.jairtraman.2014.06.002

openalex_workW1990934432

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