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Influence of retailers’ commitment to sustainable development on store image, consumer loyalty and consumer boycotts: Proposal for a model using the theory of planned behavior
16 references·16 citing·42 second hopsampled
Influence of retailers’ commitment to sustainable development on store image, consumer loyalty and consumer boycotts: Proposal for a model using the theory of planned behavior (2014)Influence of retailers’ commitment to sus…Transformative green marketing: Impediments and opportunities (2011)Transformative green marketin…Consumer Perceptions of the Antecedents and Consequences of Corporate Social Responsibility (2011)Consumer Perceptions of the A…“Why Don’t Consumers Care About CSR?”: A Qualitative Study Exploring the Role of CSR in Consumption Decisions (2011)“Why Don’t Consumers Care Abo…The structure of sustainability research in marketing, 1958–2008: a basis for future research opportunities (2010)The structure of sustainabili…Mindful consumption: a customer-centric approach to sustainability (2010)Mindful consumption: a custom…An Exploratory Study into the Factors Impeding Ethical Consumption (2010)An Exploratory Study into the…Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions (2009)Corporate Hypocrisy: Overcomi…Corporate Social Responsibility: Strategic Implications* (2006)Corporate Social Responsibili…Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Corporate Social Responsibili…Building Corporate Associations: Consumer Attributions for Corporate Socially Responsible Programs (2006)Building Corporate Associatio…Withholding Consumption: A Social Dilemma Perspective on Consumer Boycotts (2001)Withholding Consumption: A So…Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Toward a Theory of Stakeholde…The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)The Stakeholder Theory of the…Structural equations with latent variables (1989)Structural equations with lat…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…A cross-cultural investigation of the relationship between eco-innovation and customers boycott behaviour (2023)A cross-cultural investigatio…Key practices and impact factors of corporate social responsibility implementation: Evidence from construction firms (2022)Key practices and impact fact…Effect of consumer animosity on boycott campaigns in a cross-cultural context: Does consumer affinity matter? (2022)Effect of consumer animosity …The impact of retailers’ sustainable development on consumer advocacy: A chain mediation model investigation (2021)The impact of retailers’ sust…Explaining the boycott behavior: A conceptual model proposal and validation (2021)Explaining the boycott behavi…Eco depletion: The impact of hunger on prosociality by means of environmentally friendly attitudes and behavior (2021)Eco depletion: The impact of …Do innovation and sustainability influence customer satisfaction in retail? A question of gender (2021)Do innovation and sustainabil…Behavioral Stimulus for Using Bank Mestika Mobile Banking Services: UTAUT2 Model Perspective (2021)Behavioral Stimulus for Using…Does corporate social responsibility affect consumer boycotts? A cost–benefit approach (2020)Does corporate social respons…Corporate social responsibility, emotions, and consumer loyalty in the food retail context: Exploring the moderating effect of regional identity (2020)Corporate social responsibili…Understanding ethical purchasing behavior: Validation of an enhanced stage model of ethical behavior (2019)Understanding ethical purchas…Tourism boycotts and animosity: A study of seven events (2019)Tourism boycotts and animosit…In-store experience quality and perceived credibility: A green retailer context (2019)In-store experience quality a…Impact of a retailer’s CSR activities on consumers’ loyalty (2019)Impact of a retailer’s CSR ac…Analysing the Consumer Behavior Regarding Sustainable Fashion Using Theory of Planned Behavior (2018)Analysing the Consumer Behavi…CSR: retailer activities vs consumer buying decisions (2016)CSR: retailer activities vs c…The Structure of Scientific Revolutions (1963)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Corporate Social Responsibility and Resource-Based Perspectives (2006)The New Political Role of Business in a Globalized World: A Review of a New Perspective on CSR and its Implications for the Firm, Governance, and Democracy (2010)How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction (2014)The Nature of the Firm (1937)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Strategic management a stakeholder approach (2010)Green and competitive: ending the stalemate (1995)Fortune at the bottom of the pyramid, the: eradicating poverty through profits (2006)To buy or not to buy? A social dilemma perspective on green buying (2009)Seeing the world through GREEN‐tinted glasses: Green consumption values and responses to environmentally friendly products (2013)Exploring the influence of knowledge management process on corporate sustainable performance through green innovation (2020)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Alternative Ways of Assessing Model Fit (1992)Testing Structural Equation Models. (1994)How can corporate social responsibility activities create value for stakeholders? A systematic review (2010)Sustainability reports as simulacra? A counter-account of A and A+ GRI reports (2013)When consumers doubt, Watch out! The role of CSR skepticism (2013)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Structural equation modeling in practice: A review and recommended two-step approach. (1988)What We Know and Don’t Know About Corporate Social Responsibility (2012)Corporate Sustainability: First Evidence on Materiality (2016)Corporate Social Responsibility and Firm Risk: Theory and Empirical Evidence (2018)Developing Buyer-Seller Relationships (1987)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Reaping relational rewards from corporate social responsibility: The role of competitive positioning (2007)Qualitative Data Analysis (2008)The Impact of Board Diversity and Gender Composition on Corporate Social Responsibility and Firm Reputation (2010)Economic Action and Social Structure: The Problem of Embeddedness (1985)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)From Intentions to Actions: A Theory of Planned Behavior (1985)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The theory of planned behavior (1991)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Construction and Initial Validation of a Multidimensional Measure of Work–Family Conflict (2000)SENSE OF PLACE AS AN ATTITUDE: LAKESHORE OWNERS ATTITUDES TOWARD THEIR PROPERTIES (2001)Effects of innovation types on firm performance (2011)
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References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1997Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts9,467 cited
  • 1995The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications9,170 cited
  • 2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,436 cited
  • 2006Corporate Social Responsibility: Strategic Implications*3,155 cited
  • 1989Structural equations with latent variables2,150 cited
  • 2006Building Corporate Associations: Consumer Attributions for Corporate Socially Responsible Programs1,593 cited
  • 2009Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions1,337 cited
  • 2010Mindful consumption: a customer-centric approach to sustainability1,222 cited
  • 2010An Exploratory Study into the Factors Impeding Ethical Consumption891 cited
  • 2001Withholding Consumption: A Social Dilemma Perspective on Consumer Boycotts599 cited
  • 2010The structure of sustainability research in marketing, 1958–2008: a basis for future research opportunities553 cited
  • 2011Consumer Perceptions of the Antecedents and Consequences of Corporate Social Responsibility

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517 cited
  • 2011“Why Don’t Consumers Care About CSR?”: A Qualitative Study Exploring the Role of CSR in Consumption Decisions480 cited
  • 2011Transformative green marketing: Impediments and opportunities446 cited
  • Cited by

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    • 2023A cross-cultural investigation of the relationship between eco-innovation and customers boycott behaviour70 cited
    • 2019In-store experience quality and perceived credibility: A green retailer context69 cited
    • 2022Key practices and impact factors of corporate social responsibility implementation: Evidence from construction firms69 cited
    • 2016CSR: retailer activities vs consumer buying decisions67 cited
    • 2019Understanding ethical purchasing behavior: Validation of an enhanced stage model of ethical behavior65 cited
    • 2022Effect of consumer animosity on boycott campaigns in a cross-cultural context: Does consumer affinity matter?64 cited
    • 2018Analysing the Consumer Behavior Regarding Sustainable Fashion Using Theory of Planned Behavior54 cited
    • 2021Do innovation and sustainability influence customer satisfaction in retail? A question of gender50 cited
    • 2019Impact of a retailer’s CSR activities on consumers’ loyalty49 cited
    • 2020Corporate social responsibility, emotions, and consumer loyalty in the food retail context: Exploring the moderating effect of regional identity44 cited
    • 2020Does corporate social responsibility affect consumer boycotts? A cost–benefit approach43 cited
    • 2021Explaining the boycott behavior: A conceptual model proposal and validation42 cited
    • 2021Behavioral Stimulus for Using Bank Mestika Mobile Banking Services: UTAUT2 Model Perspective41 cited
    • 2021Eco depletion: The impact of hunger on prosociality by means of environmentally friendly attitudes and behavior40 cited
    • 2021The impact of retailers’ sustainable development on consumer advocacy: A chain mediation model investigation39 cited