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Engaging suppliers in CRM: The role of justice in buyer–supplier relationships
16 references·12 citing·41 second hop
Engaging suppliers in CRM: The role of justice in buyer–supplier relationships (2012)Engaging suppliers in CRM: The role of ju…Logistics and Supply Chain Management (2021)Logistics and Supply Chain Ma…The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. (2002)The nature and dimensionality…On the dimensionality of organizational justice: A construct validation of a measure. (2001)On the dimensionality of orga…Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research (2000)Organizational Citizenship Be…INTEGRATING JUSTICE AND SOCIAL EXCHANGE: THE DIFFERING EFFECTS OF FAIR PROCEDURES AND TREATMENT ON WORK RELATIONSHIPS. (2000)INTEGRATING JUSTICE AND SOCIA…The power of trust in manufacturer-retailer relationships (1996)The power of trust in manufac…The Effects of Supplier Fairness on Vulnerable Resellers (1995)The Effects of Supplier Fairn…Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques (1994)Characteristics of partnershi…The social side of fairness: Interpersonal and informational classes of organizational justice. (1993)The social side of fairness: …Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts. (1990)Employee theft as a reaction …Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Interactional justice : communication criteria of fairness (1986)Interactional justice : commu…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…What Should Be Done with Equity Theory? New Approaches to the Study of Fairness in Social Relationships. (1976)What Should Be Done with Equi…Procedural Justice: A Psychological Analysis (1976)Procedural Justice: A Psychol…Procedural Justice: A Psychological Analysis (1975)Procedural Justice: A Psychol…The BORIS experience: evaluating omnichannel returns and repurchase intention (2024)The BORIS experience: evaluat…Justice in supply chain relationships: A comprehensive review and future research directions (2022)Justice in supply chain relat…Workplace deviant behavior among employees of Islamic-based universities in Lampung: the moderating role of Islamic workplace spirituality (2021)Workplace deviant behavior am…Curbing opportunism in marketing channels: The roles of influence strategy and perceived fairness (2021)Curbing opportunism in market…Paradox of Supply Chain Integration and Firm Performance: The Moderating Roles of Distributive and Procedural Justice* (2020)Paradox of Supply Chain Integ…The role of perceived justice in buyer-supplier relationships in times of economic crisis (2019)The role of perceived justice…Customer Categorization, Relational Justice and SME Performance in Supermarket Supply Chains (2018)Customer Categorization, Rela…Balancing the Scales of Justice: Do Perceptions of Buyers’ Justice Drive Suppliers’ Social Performance? (2018)Balancing the Scales of Justi…Accounting, performance measurement and fairness in UK fresh produce supply networks (2018)Accounting, performance measu…Diffusion of innovation: customer relationship management adoption in supply chain organizations (2015)Diffusion of innovation: cust…Analyzing inter-organizational business processes (2015)Analyzing inter-organizationa…Identifying Inter-organizational Key Performance Indicators from EDIFACT Messages (2013)Identifying Inter-organizatio…Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Markets and Hierarchies: Analysis and Antitrust Implications. 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References

  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research5,889 cited
  • 2001On the dimensionality of organizational justice: A construct validation of a measure.5,743 cited
  • 1994Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques3,477 cited
  • 1975Procedural Justice: A Psychological Analysis3,245 cited
  • 1976Procedural Justice: A Psychological Analysis2,907 cited
  • 1986Interactional justice : communication criteria of fairness2,766 cited
  • 2021Logistics and Supply Chain Management2,105 cited
  • 2000INTEGRATING JUSTICE AND SOCIAL EXCHANGE: THE DIFFERING EFFECTS OF FAIR PROCEDURES AND TREATMENT ON WORK RELATIONSHIPS.2,090 cited
  • 2002The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis.1,952 cited
  • 1976What Should Be Done with Equity Theory? New Approaches to the Study of Fairness in Social Relationships.1,772 cited
  • 1990Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts.1,647 cited
  • 1995The Effects of Supplier Fairness on Vulnerable Resellers

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1,400 cited
  • 1996The power of trust in manufacturer-retailer relationships993 cited
  • 1993The social side of fairness: Interpersonal and informational classes of organizational justice.971 cited
  • Cited by

    • 2018Balancing the Scales of Justice: Do Perceptions of Buyers’ Justice Drive Suppliers’ Social Performance?50 cited
    • 2019The role of perceived justice in buyer-supplier relationships in times of economic crisis44 cited
    • 2021Curbing opportunism in marketing channels: The roles of influence strategy and perceived fairness40 cited
    • 2020Paradox of Supply Chain Integration and Firm Performance: The Moderating Roles of Distributive and Procedural Justice*32 cited
    • 2021Workplace deviant behavior among employees of Islamic-based universities in Lampung: the moderating role of Islamic workplace spirituality30 cited
    • 2015Analyzing inter-organizational business processes30 cited
    • 2018Accounting, performance measurement and fairness in UK fresh produce supply networks29 cited
    • 2018Customer Categorization, Relational Justice and SME Performance in Supermarket Supply Chains23 cited
    • 2022Justice in supply chain relationships: A comprehensive review and future research directions19 cited
    • 2013Identifying Inter-organizational Key Performance Indicators from EDIFACT Messages14 cited
    • 2024The BORIS experience: evaluating omnichannel returns and repurchase intention12 cited
    • 2015Diffusion of innovation: customer relationship management adoption in supply chain organizations9 cited