SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Balancing the act: the implications of jointly pursuing internal customer orientation and external customer orientation
16 references·7 citing·39 second hop
Balancing the act: the implications of jointly pursuing internal customer orientation and external customer orientation (2014)Balancing the act: the implications of jo…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Exploitation, Exploration, an…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Testing Structural Equation Models. (1995)Testing Structural Equation M…Testing Structural Equation Models. (1994)Testing Structural Equation M…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Alternative Ways of Assessing Model Fit (1992)Alternative Ways of Assessing…Organizational Learning: The Contributing Processes and the Literatures (1991)Organizational Learning: The …Exploration and Exploitation in Organizational Learning (1991)Exploration and Exploitation …The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Strategic management of small firms in hostile and benign environments (1989)Strategic management of small…A Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Metaverse business transformation: four companies’ virtual experiences (2025)Metaverse business transforma…The Impact of Employee Empowerment and Customer Orientation on Health Care Organisational Performance in Uae: Conceptual Framework (2024)The Impact of Employee Empowe…Outside-in, Inside-out, and Blended Marketing Strategy Approach: A Longitudinal Case Study (2020)Outside-in, Inside-out, and B…Social customer relationship management: An integrated conceptual framework (2018)Social customer relationship …Internal Marketing: A Model for Implementation and Development (2018)Internal Marketing: A Model f…Factors influencing organization commitment (2017)Factors influencing organizat…Are service marketing models really used in modern practice? (2015)Are service marketing models …Statistical Theories of Mental Test Scores (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Organizational Strategy, Structure, and Process (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Capabilities of Market-Driven Organizations (1994)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Framing of Decisions and the Psychology of Choice (1981)An Evolutionary Theory of Economic Change. (1983)Toward a knowledge‐based theory of the firm (1996)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)Prospect theory: An analysis of decision under risk (1988)The Theory of Economic Development (2003)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)lavaan : An R Package for Structural Equation Modeling (2012)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1992Alternative Ways of Assessing Model Fit27,192 cited
  • 1991Exploration and Exploitation in Organizational Learning21,910 cited
  • 1994Testing Structural Equation Models.14,120 cited
  • 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
  • 1995Testing Structural Equation Models.8,211 cited
  • 1991Organizational Learning: The Contributing Processes and the Literatures8,066 cited
  • 1990The Effect of a Market Orientation on Business Profitability7,973 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
  • 1984A Service Quality Model and its Marketing Implications6,560 cited
  • 1989Strategic management of small firms in hostile and benign environments5,979 cited
  • 2003Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

4,379 cited
  • 1990The Effect of a Market Orientation on Business Profitability4,254 cited
  • Cited by

    • 2018Social customer relationship management: An integrated conceptual framework159 cited
    • 2017Factors influencing organization commitment37 cited
    • 2018Internal Marketing: A Model for Implementation and Development30 cited
    • 2015Are service marketing models really used in modern practice?20 cited
    • 2020Outside-in, Inside-out, and Blended Marketing Strategy Approach: A Longitudinal Case Study16 cited
    • 2025Metaverse business transformation: four companies’ virtual experiences9 cited
    • 2024The Impact of Employee Empowerment and Customer Orientation on Health Care Organisational Performance in Uae: Conceptual Framework1 cited