SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Determinants of export performance across service types: a conceptual model
16 references·7 citing·34 second hop
Determinants of export performance across service types: a conceptual model (2005)Determinants of export performance across…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …The resource-based view of the firm: Ten years after 1991 (2001)The resource-based view of th…Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view (2001)Resource-based theories of co…Linking service climate and customer perceptions of service quality: Tests of a causal model. (1998)Linking service climate and c…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Marketing Strategy-Performance Relationship: An Investigation of the Empirical Link in Export Market Ventures (1994)Marketing Strategy-Performanc…Service Firms' International Entry-Mode Choice: A Modified Transaction-Cost Analysis Approach (1993)Service Firms' International …Marketing Services: Competing Through Quality (1992)Marketing Services: Competing…How much does industry matter? (1991)How much does industry matter?Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …The PIMS principles: Linking strategy to performance (1989)The PIMS principles: Linking …A Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…A resource‐based view of the firm (1984)A resource‐based view of the …Classifying Services to Gain Strategic Marketing Insights (1983)Classifying Services to Gain …Breaking Free from Product Marketing (1977)Breaking Free from Product Ma…The relationship between multinationality and performance: Knowledge-intensive vs. capital-intensive service micro-multinational enterprises (2017)The relationship between mult…It Takes Two to Tango: Signaling Behavioral Intent in Service Multinationals' Foreign Entry Strategies (2015)It Takes Two to Tango: Signal…Service Quality and Export Performance of Business-to-Business Service Providers: The Role of Service Employee– and Customer-Oriented Quality Control Initiatives (2011)Service Quality and Export Pe…Institutional distance and the internationalization process: The case of mobile operators (2011)Institutional distance and th…Exporting Services Successfully: Antecedents and Performance Implications of Customer Relationships (2010)Exporting Services Successful…The determinants of export performance: A review of the research in the literature between 1998 and 2005 (2009)The determinants of export pe…A Study of Perceptions regarding Service Firms’ Attitudes towards Exporting (2004)A Study of Perceptions regard…Dynamic capabilities and strategic management (1997)Dynamic capabilities: A review and research agenda (2007)Corporate responsibility and financial performance: the role of intangible resources (2009)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)The Theory of Economic Development (2003)Industrial Market Structure and Economic Performance. (1971)Uncertain Imitability: An Analysis of Interfirm Differences in Efficiency under Competition (1982)HOW MUCH DOES INDUSTRY MATTER, REALLY? (1997)Recent Evolutionary Theorizing About Economic Change (2000)It's All about Me: Narcissistic Chief Executive Officers and Their Effects on Company Strategy and Performance (2007)Dynamic capabilities: what are they? (2000)The entrepreneur's business model: toward a unified perspective (2004)Corporate Social Responsibility and Resource-Based Perspectives (2006)A Service‐Orientated Approach to Marketing of Services (1978)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)The value concept and relationship marketing (1996)Understanding Relationship Marketing Outcomes (2002)A Strategic Framework for Customer Relationship Management (2005)From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing (1994)Relational Benefits in Services Industries: The Customer's Perspective (1998)Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate. (2005)
this work references cited by second hop

References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1984A resource‐based view of the firm25,618 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1984A Service Quality Model and its Marketing Implications6,560 cited
  • 2001Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view3,938 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 2001The resource-based view of the firm: Ten years after 19913,450 cited
  • 1991How much does industry matter?2,805 cited
  • 1992Marketing Services: Competing Through Quality2,178 cited
  • 1994Marketing Strategy-Performance Relationship: An Investigation of the Empirical Link in Export Market Ventures2,155 cited
  • 1977Breaking Free from Product Marketing2,056 cited
  • 1983Classifying Services to Gain Strategic Marketing Insights1,994 cited
  • 1998Linking service climate and customer perceptions of service quality: Tests of a causal model.1,716 cited
  • 1993Service Firms' International Entry-Mode Choice: A Modified Transaction-Cost Analysis Approach

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,352 cited
  • 1989The PIMS principles: Linking strategy to performance1,302 cited
  • Cited by

    • 2011Institutional distance and the internationalization process: The case of mobile operators75 cited
    • 2017The relationship between multinationality and performance: Knowledge-intensive vs. capital-intensive service micro-multinational enterprises63 cited
    • 2011Service Quality and Export Performance of Business-to-Business Service Providers: The Role of Service Employee– and Customer-Oriented Quality Control Initiatives59 cited
    • 2004A Study of Perceptions regarding Service Firms’ Attitudes towards Exporting48 cited
    • 2010Exporting Services Successfully: Antecedents and Performance Implications of Customer Relationships45 cited
    • 2015It Takes Two to Tango: Signaling Behavioral Intent in Service Multinationals' Foreign Entry Strategies39 cited
    • 2009The determinants of export performance: A review of the research in the literature between 1998 and 200525 cited