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Establishment of a function embodiment knowledge base for supporting service design
9 references·0 citing·38 second hop
Establishment of a function embodiment knowledge base for supporting service design (2012)Establishment of a function embodiment kn…Functional thinking for value creation : proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th-6th, 2011 (2011)Functional thinking for value…An Ontology for Product-Service Systems (2011)An Ontology for Product-Servi…A knowledge management framework to support product-service systems design (2009)A knowledge management framew…A CAD system for service innovation: integrated representation of function, service activity, and product behaviour (2009)A CAD system for service inno…Introduction to service engineering (2008)Introduction to service engin…Product-services as a research field: past, present and future. Reflections from a decade of research (2006)Product-services as a researc…DESIGN FOR UTILITY, SUSTAINABILITY AND SOCIETAL VIRTUES: Developing Product Service Systems (2004)DESIGN FOR UTILITY, SUSTAINAB…Principles of service marketing and management (1999)Principles of service marketi…How to Design a Service (1982)How to Design a ServiceTowards a Classification of Service Processes (1992)Exploring the financial consequences of the servitization of manufacturing (2008)Industrial Product-Service Systems—IPS 2 (2010)A representation scheme for digital product service system definitions (2014)An ontology supported risk assessment approach for the intelligent configuration of supply networks (2016)A Value Co-creation Perspective on Information Systems Analysis and Design (2018)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Go Downstream: The New Profit Imperative in Manufacturing (1999)Towards circular economy implementation: a comprehensive review in context of manufacturing industry (2015)Designing the Business Models for Circular Economy—Towards the Conceptual Framework (2016)Towards a new taxonomy of circular economy business models (2017)The Analytic Hierarchy Process (1985)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Evolving to a New Dominant Logic for Marketing (2003)Value visualization in Product Service Systems preliminary design (2013)A Service Engineering framework to design and assess an integrated product-service (2015)PSS modularisation: a customer-driven integrated approach (2018)Transforming Qualitative Information: Thematic Analysis and Code Development (1998)What's your strategy for managing knowledge? (1999)State-of-the-art in product-service systems (2007)Status review and research strategies on product-service systems (2011)A framework for design knowledge management and reuse for Product-Service Systems in construction machinery industry (2012)Assessing transformational change from institutionalising digital capabilities on implementation and development of Product-Service Systems: Learnings from the maritime industry (2017)Service engineering to intensify service contents in product life cycles (2003)Life-Cycle Perspectives of Product/Service-Systems: In Design Theory (2009)PSS Layer Method – Application to Microenergy Systems (2009)Integrated Product Development (2019)Proposal of the Service Engineering (1st Report, Service Modeling Technique for the Service Engineering) (2005)Steps toward a science of service systems (2007)Introduction of the Science of Service Systems (2011)Introduction to special issue: Managing technology-service convergence in Service Economy 3.0 (2014)Integrating usage information into quality function deployment for further PSS development (2018)Managing Service Organizations: Does Having a “Thing” Make a Difference? (2002)Information Sources for Travel Decisions: Toward a Source Process Model (2004)Web reviews influence on expectations and purchasing intentions of hotel potential customers (2013)Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews (1985)New service development: a review of the literature and annotated bibliography (1998)Customer experience: fundamental premises and implications for research (2020)
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References

  • 1982How to Design a Service1,077 cited
  • 2006Product-services as a research field: past, present and future. Reflections from a decade of research980 cited
  • 1999Principles of service marketing and management687 cited
  • 2009A knowledge management framework to support product-service systems design89 cited
  • 2004DESIGN FOR UTILITY, SUSTAINABILITY AND SOCIETAL VIRTUES: Developing Product Service Systems88 cited
  • 2009A CAD system for service innovation: integrated representation of function, service activity, and product behaviour82 cited
  • 2011An Ontology for Product-Service Systems44 cited
  • 2008Introduction to service engineering20 cited
  • 2011Functional thinking for value creation : proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th-6th, 201110 cited

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