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Introduction of the Science of Service Systems · Study

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ChapterIntroduction of the Science of Service Systems

Haluk Demirkan2011

Chapter2011

Introduction of the Science of Service Systems

Haluk Demirkan · Jim Spohrer · Vikas Krishna

16 citations·0/0 files stored·Service science: research and innovations in the service economy

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Service and Product Innovation Customer Service Quality and Loyalty Service-Oriented Architecture and Web Services

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References

2003Evolving to a New Dominant Logic for Marketing 2007Service-dominant logic: continuing the evolution 2008On value and value co-creation: A service systems and service logic perspective 2009The service system is the basic abstraction of service science 2008The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value 2009Toward a transcending conceptualization of relationship: a service‐dominant logic perspective 2009Introduction to Service Engineering 2009Service Science: Toward a Smarter Planet

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2011Service and Sciencechapter · 8 shared references 2010Toward a Science of Service Systems Value and Symbolsarticle · 7 shared references 2010Toward a Science of Service Systemschapter · 6 shared references 2015Editorial Column—Smart Things as Service Providers: A Call for Convergence of Disciplines to Build a Research Agenda for the Service Systems of the Futureeditorial · 6 shared references 2015Towards an Anthropology of Servicesarticle · 6 shared references 2012Toward a Service (Eco)Systems Perspective on Value Creationarticle · 5 shared references

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Year2011

Typechapter

Published2011-01-01

VenueService science: research and innovations in the service economy

ISSN-L1865-4924

Languageen

Citations16

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/978-1-4419-8270-4_1

openalex_workW108901204

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