Leaving Alinsu: Towards a Transformative Community of Practice

Abstract

Wenger's portrait of Alinsu insurance claims processors as elaborated in Communities of Practice: Learning, Meaning, and Identity remains closely associated with the community of practice model. The enduring metaphor of Alinsu has limited the scope of Wenger's theory to relatively simplistic, closed, and reproductive systems. The model has both reproductive and transformative potential, and it is the latter that has been less widely taken up and developed. In this article I consider ways in which analyzing a different instantiation, the No Outsiders participatory action research project, can reinvigorate and broaden our understandings of the community of practice model and point the way toward the possibility of learning and practice communities that are more transformative and less reproductive.

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