References

• 1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
• 2002Survey research in operations management: a process‐based perspective1,610 cited
• 2002Product planning in quality function deployment using a combined analytic network process and goal programming approach508 cited
• 1996What and how about quality function deployment (QFD)271 cited
• 2000Methods and techniques to help quality function deployment (QFD)258 cited
• 2002The theory and practice of benchmarking: then and now255 cited
• 2003Applying Quality Function Deployment to environmentally conscious design240 cited
• 2000Customer-driven product development through quality function deployment in the u.s. and japan222 cited
• 2000Building balanced scorecard with SWOT analysis, and implementing “Sun Tzu’s The Art of Business Management Strategies” on QFD methodology181 cited
• 2004Strategic use of quality function deployment (QFD) in the construction industry179 cited
• 2001A conceptual QFD planning model159 cited
• 2001QFD not just a tool but a way of quality management150 cited
• 2000Quality function deployment in the food industry: a review136 cited
• 2004QFD: a methodological tool for integration of ergonomics at the design stage106 cited