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Social exchanges as motivators of hotel employees’ organizational citizenship behavior: The proposition and application of a new three-dimensional framework

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References

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2017Exchange and Power in Social Life15,909 cited
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1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors6,266 cited
2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research5,889 cited
1990Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors5,622 cited
1988Organizational Citizenship Behavior: The Good Soldier Syndrome.5,591 cited
2017Perceived Organizational Support4,398 cited
1986Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior.4,076 cited
1983Organizational citizenship behavior: Its nature and antecedents.3,829 cited

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2006Social Exchange Theory3,641 cited

1983Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship".2,838 cited

1993Expanding the Criterion Domain to Include Elements of Contextual Performance2,797 cited

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2015Servant leadership, social exchange relationships, and follower's helping behavior: Positive reciprocity belief matters131 cited
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2016Negotiate, reciprocate, or cooperate? The impact of exchange modes on inter-employee knowledge sharing84 cited
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2013Modeling OCB for Hotels81 cited