Six Sigma: concepts, tools, and applications

Mahesh S. Raisinghani · Hugh Ette · Roger Pierce · Glory Cannon · Prathima Daripaly

323 citations0/0 files storedIndustrial Management & Data Systems

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Quality and Supply Management Management and Optimization Techniques Management Systems and Quality Improvement

Abstract

Purpose – To provide a sound discussion on the Six Sigma methodology and see how it fits in with other quality initiatives. Design/methodology/approach – A conceptual paper that takes at in-depth look at the origins, pros and cons of Six Sigma and how it relates to some of the other quality initiatives in industry. Findings – The immediate goal of Six Sigma is defect reduction. Reduced defects lead to yield improvement; higher yields improve customer satisfaction. Six Sigma defect reduction is intended to lead to cost reduction. It has a process focus and aims to highlight process improvement opportunities through systematic measurement. Six Sigma implementation can have negative consequences if applied in the wrong project. Six Sigma is a toolset, not a management system and is best used in conjunction with other more comprehensive quality standards such as the Baldrige Criteria for Performance Excellence or the European Quality Award. Research limitations/implications – This is a conceptual study and hence there are no hypotheses tested as in an empirical study. It does provide a good foundation for future research. Practical implications – A very useful source of information and impartial advice for practitioners and researchers planning to practice the Six Sigma methodology and/or understand its pros and cons. Originality/value – This paper fulfils an identified information/resources need for Six Sigma methodology. It is based on utilizing an extensive set of statistical and advanced mathematical tools, and a well-defined methodology that produces significant results quickly. The success of this methodology within an organization has significant momentum that can only lead to fundamental organizational cultural transformation.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 323 citations exist upstream.

References

1999Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations

Cited by

2015Green lean and the need for Six Sigma 2018An integrated fuzzy MOORA method and FMEA technique for sustainable supplier selection considering quantity discounts and supplier's risk 2010Six Sigma quality: a structured review and implications for future research 2007The current state of six sigma application in services 2010The effect of Six Sigma projects on innovation and firm performance 2018A systematic literature review of empirical research in Lean and Six Sigma in healthcare 2023Toward sustainable future: Strategies, indicators, and challenges for implementing sustainable production systems 2007A systematic methodology for the creation of Six Sigma projects: A case study of semiconductor foundry

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.