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The antecedents of relationship commitment in the management of relationships in business-to-business (B2B) financial services
0 references·16 citing·44 second hop
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  • 2020The impact of psychological contract breaches within east-west buyer-supplier relationships47 cited
  • 2015An integrative model of turnover intention43 cited
  • 2019Demographic homophily, communication and trust in intra-organizational business relationships38 cited
  • 2014Heterogeneity in the quality–satisfaction–loyalty framework37 cited
  • 2015The impact of fairness on trustworthiness and trust in banking34 cited
  • 2016Exploring commitment in peer-to-peer exchanges: the case of timebanks33 cited
  • 2014Loyalty in the Business-to-Business Service Context: A Literature Review and Proposed Framework28 cited
  • 2017Antecedents and outcomes of satisfaction in buyer–supplier relationships in South Africa: A replication study24 cited
  • 2019Does proactivity matter? the importance of initiative selling tactics for headquarters acceptance of subsidiary initiatives24 cited
  • 2023Disentangling sustainability and resiliency factors in buyer-supplier relationships: A state-of-the-art review23 cited
  • 2017The influence of culture on trust in B2B banking relationships23 cited
  • 2012Job security and justice: predicting employees' trust in Chinese international joint ventures22 cited
  • 2022What constitutes great IDEA? An examination of corporate diversity communication on facebook and external and internal stakeholder reactions

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19 cited
  • 2019The ties that bind: an attachment theory perspective of social bonds in tourism17 cited
  • 2016Perceptions of fairness in financial services: an analysis of distribution channels17 cited
  • 2019The antecedents and postcedents of satisfaction in business-to-business relationships in South Africa16 cited