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Cited by

• 1999Leadership behavior and business process reengineering (BPR) outcomes71 cited
• 2014A process model of managing organizational change during business process redesign60 cited
• 1996Business Process Re-Engineering In The Small Firm: A Case Study41 cited
• 2019Navigating Through the Maze of Business Process Change Methods40 cited
• 1998An exploratory study of the influence of the IS function and organizational context on business process reengineering project initiatives40 cited
• 2007Business process reengineering in UAE public sector39 cited
• 2003Reengineering of Construction Management Process37 cited
• 2010Development and testing of a business process orientation model to improve employee and organizational performance32 cited
• 2007Business process reengineering in UAE public sector: a town planning case study27 cited
• 2000New Approaches to Business Process Redesign: A Case Study of Collaborative Group Technology and Service Mapping27 cited
• 1999Competence and impact of tools for BPR25 cited
• 1996A Focused Review of the Reengineering Literature: Expert Frequently Asked Questions23 cited
• 2017The Impact of Managers’ Participation in Costing System Design on Their Perceived Contributions to Process Improvement19 cited