Article2013

The hybrid consumer: exploring hybrid consumption behaviour

44 citations0/0 files storedManagement Decision

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Consumer Market Behavior and Pricing Consumer Behavior and Marketing Influence Consumer Behavior in Brand Consumption and Identification

Abstract

Purpose – The article aims to explore hybrid consumption behaviour as an emergent consumption pattern that may make conventional consumer stereotypes outdated. Design/methodology/approach – The study is an exploratory study in urban environments using qualitative, semi-structured and semi-structured interviews. Findings – It is found that a continuum of hybrid consumption types exists, which includes both omnivorous and polarised behaviour. Hybrid consumers opt for both premium and budget alternatives but ignore midrange alternatives. Both trading-up and trading-down categories and situations are identified. While in previous studies trading up and trading down have been considered product category specific, the results of this study imply that hybrid consumption transcends product category boundaries. Four key themes characterizing hybrid consumption are identified. Research limitations/implications – The study is explorative. However, as the phenomenon of hybrid consumption behaviour is insufficiently studied in previous research, the article reveals underpinning drivers of such behaviour and suggests directions of further research into the phenomenon. Practical implications – There are many practical implications of the study. As hybrid consumers do not fall into distinct and stable categories, traditional marketing and segmentation strategies may need to be rethought. Consumers cannot be categorised in such a straightforward manner as conventional segmentation practices suggest. Originality/value – The authors are not aware of hybrid consumption having been studied and categorised in this way before in academic research. New approaches to studying consumer behaviour, segmentation and marketing are implied.

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References

2003Research Methods for Business Students 2002Qualitative research & evaluation methods 1988Possessions and the Extended Self 2007Explorations in Personality 1999A Review and a Conceptual Framework of Prestige-Seeking Consumer Behavior 1997Value‐driven relational marketing: From products to resources and competencies 1997Poststructuralist Lifestyle Analysis: Conceptualizing the Social Patterning of Consumption in Postmodernity 2006The Unmanageable Consumer

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