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Networks and Customer Relationships in a Small Software Technology Firm: A Case Study
16 references·0 citing·34 second hop
Networks and Customer Relationships in a Small Software Technology Firm: A Case Study (2011)Networks and Customer Relationships in a …New Venture Creation Entrepreneurship for the 21st Century (2014)New Venture Creation Entrepre…The One Number You Need to Grow (2004)The One Number You Need to Gr…Responsive and Proactive Market Orientation and New‐Product Success* (2004)Responsive and Proactive Mark…Co‐creating unique value with customers (2004)Co‐creating unique value with…The one number you need to grow. (2003)The one number you need to gr…Economic Action and Social Structure: The Problem of Embeddedness (2002)Economic Action and Social St…Qualitative Marketing Research (2001)Qualitative Marketing ResearchUnderstanding the small business sector (1995)Understanding the small busin…Developing relationships in business networks (1995)Developing relationships in b…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Network Dyads in Entrepreneurial Settings: A Study of the Governance of Exchange Relationships (1992)Network Dyads in Entrepreneur…Case Study Research: Design and Methods (1991)Case Study Research: Design a…The Art and science of entrepreneurship (1986)The Art and science of entrep…Economic Action and Social Structure: The Problem of Embeddedness (1985)Economic Action and Social St…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Power, Equity and Commitment in Exchange Networks (1978)Power, Equity and Commitment …The Nature of the Firm (1937)”Coopetition” in Business Networks—to Cooperate and Compete Simultaneously (2000)The strategic impact of external networks: subsidiary performance and competence development in the multinational corporation (2002)Firm resources and sustained competitive advantage (2004)Sustainable supply chain management and inter‐organizational resources: a literature review (2009)Markets and Hierarchies (1975)Transaction-Cost Economics: The Governance of Contractual Relations (1979)Research in Organizational Behavior (1984)Social Capital in the Creation of Human Capital (2000)The New Institutional Economics: Taking Stock, Looking Ahead (2000)Social Capital: Prospects for a New Concept (2002)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Knowledge‐based resources, entrepreneurial orientation, and the performance of small and medium‐sized businesses (2003)Entrepreneurial orientation and small business performance: a configurational approach (2004)Entrepreneurship, Innovation and Economic Growth: Evidence from GEM data (2005)Three Approaches to Qualitative Content Analysis (2005)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)Enterprise Education: Influencing Students’ Perceptions of Entrepreneurship (2003)Exploration vs. Exploitation: An Empirical Test of the Ambidexterity Hypothesis (2004)The Relationship of Entrepreneurial Traits, Skill, and Motivation to Subsequent Venture Growth. (2004)Theory Building From Cases: Opportunities And Challenges (2007)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)The New Governance: Governing without Government (1996)The Sources and Consequences of Embeddedness for the Economic Performance of Organizations: The Network Effect (1996)Modes of Network Governance: Structure, Management, and Effectiveness (2007)Co-creation experiences: The next practice in value creation (2004)A Strategic Framework for Customer Relationship Management (2005)Consumer engagement in a virtual brand community: An exploratory analysis (2011)An Integrative Model Of Organizational Trust (1995)Bowling Alone: America's Declining Social Capital (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
  • 1991Case Study Research: Design and Methods39,535 cited
  • 1985Economic Action and Social Structure: The Problem of Embeddedness28,713 cited
  • 2002Economic Action and Social Structure: The Problem of Embeddedness5,721 cited
  • 1995Understanding the small business sector4,296 cited
  • 1995Developing relationships in business networks3,265 cited
  • 1992Network Dyads in Entrepreneurial Settings: A Study of the Governance of Exchange Relationships2,651 cited
  • 2004Co‐creating unique value with customers2,463 cited
  • 2014New Venture Creation Entrepreneurship for the 21st Century2,047 cited
  • 2004The One Number You Need to Grow2,034 cited
  • 1978Power, Equity and Commitment in Exchange Networks1,739 cited
  • 2003The one number you need to grow.1,683 cited
  • 2004Responsive and Proactive Market Orientation and New‐Product Success*1,465 cited
  • 1986The Art and science of entrepreneurship1,461 cited
  • 2001Qualitative Marketing Research

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