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The role of performance measurement systems to support quality improvement initiatives at supply chain level
16 references·16 citing·37 second hopsampled
The role of performance measurement systems to support quality improvement initiatives at supply chain level (2010)The role of performance measurement syste…The influence of green practices on supply chain performance: A case study approach (2011)The influence of green practi…Benefits, obstacles, and future of six sigma approach (2004)Benefits, obstacles, and futu…A framework for supply chain performance measurement (2003)A framework for supply chain …Key ingredients for the effective implementation of Six Sigma program (2002)Key ingredients for the effec…Supply Chain Metrics (2001)Supply Chain MetricsThe Effects of Total Quality Management on Corporate Performance: An Empirical Investigation (2000)The Effects of Total Quality …The relationship between total quality management practices and operational performance (1999)The relationship between tota…Measuring supply chain performance (1999)Measuring supply chain perfor…The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction (1998)The TQM Paradox: Relations am…The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation (1998)The Effects of Total Quality …Introduction to Supply Chain Management (1998)Introduction to Supply Chain …Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards (1997)Does Implementing an Effectiv…Linking the Balanced Scorecard to Strategy (1996)Linking the Balanced Scorecar…Identification of the Critical Factors of TQM* (1996)Identification of the Critica…The New Performance Challenge: Measuring Operations for World-Class Competition (1990)The New Performance Challenge…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…Assessing sustainable tourism development through service supply chain process maturity and service quality model (2022)Assessing sustainable tourism…Key characteristics for designing a supply chain performance measurement system (2019)Key characteristics for desig…Supply chain risk management: manufacturing- and service-oriented firms (2018)Supply chain risk management:…Supply Chain Performance Measurement Model: A Literature Review (2018)Supply Chain Performance Meas…Impacts of ISO 9000 on Greek SMEs business performance (2018)Impacts of ISO 9000 on Greek …Productivity, quality and business performance: an empirical study (2017)Productivity, quality and bus…Logistics performance measurement system for the automotive industry (2016)Logistics performance measure…The impact of ISO 9000 certification on firms’ financial performance (2015)The impact of ISO 9000 certif…Performance measurement and metrics in supply chains: an exploratory study (2015)Performance measurement and m…Literature reviews in supply chain management: a tertiary study (2015)Literature reviews in supply …A simulation model of a coordinated decentralized supply chain (2015)A simulation model of a coord…Assessing the change process of Lean Six Sigma: a case analysis (2014)Assessing the change process …Quality control and supply chain management: a contextual perspective and a case study (2013)Quality control and supply ch…An IT-enabled supply chain model: a simulation study (2013)An IT-enabled supply chain mo…Metrics for bullwhip effect analysis (2012)Metrics for bullwhip effect a…An information model in lean, agile, resilient and green supply chains (2011)An information model in lean,…Coefficient Alpha and the Internal Structure of Tests (1951)Arcs of integration: an international study of supply chain strategies (2001)Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations (1999)The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (2000)Six sigma for service processes (2006)The evolving theory of quality management: The role of Six Sigma (2008)What is total quality control the japanese way (1985)A framework for quality management research and an associated measurement instrument (1994)Relationships between implementation of TQM, JIT, and TPM and manufacturing performance (2001)Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study (2006)Firm's resilience to supply chain disruptions: Scale development and empirical examination (2014)Performance measurement system design (1995)Supply chain design and analysis: (1998)Towards a theory of supply chain management: the constructs and measurements (2004)Performance measurement for green supply chain management (2005)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Total quality management as competitive advantage: A review and empirical study (1995)Lean manufacturing: context, practice bundles, and performance (2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)The Modern Industrial Revolution, Exit, and the Failure of Internal Control Systems (1993)The Impact of Quality Management Practices on Performance and Competitive Advantage (1995)Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn (2000)LEAN AND GREEN? AN EMPIRICAL EXAMINATION OF THE RELATIONSHIP BETWEEN LEAN PRODUCTION AND ENVIRONMENTAL PERFORMANCE (2001)Contingency research in operations management practices (2008)What is the Right Supply Chain for Your Product (1997)Performance measures and metrics in a supply chain environment (2001)A literature review and a case study of sustainable supply chains with a focus on metrics (2012)Supply chain resilience: Conceptualization and scale development using dynamic capability theory (2017)Logistics and Supply Chain Management (2021)Issues in Supply Chain Management (2000)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)From a literature review to a conceptual framework for sustainable supply chain management (2008)The balance on the balanced scorecard a critical analysis of some of its assumptions (2000)Measuring organizational performance: beyond the triple bottom line (2006)How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction (2014)Innovativeness and organizational innovation in total quality oriented firms: The moderating role of market turbulence (2007)Critical failure factors of Lean Six Sigma: a systematic literature review (2014)
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References

  • 1999Measuring supply chain performance2,328 cited
  • 2003A framework for supply chain performance measurement2,193 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1996Linking the Balanced Scorecard to Strategy1,815 cited
  • 1998Introduction to Supply Chain Management1,702 cited
  • 1999The relationship between total quality management practices and operational performance1,532 cited
  • 1996Identification of the Critical Factors of TQM*1,023 cited
  • 1997Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards842 cited
  • 2004Benefits, obstacles, and future of six sigma approach758 cited
  • 2002Key ingredients for the effective implementation of Six Sigma program707 cited
  • 2001Supply Chain Metrics673 cited
  • 1990The New Performance Challenge: Measuring Operations for World-Class Competition594 cited
  • 2011The influence of green practices on supply chain performance: A case study approach572 cited
  • 1998The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction543 cited
  • 2000The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation

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534 cited
  • 1998The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation516 cited
  • Cited by

    • 2015The impact of ISO 9000 certification on firms’ financial performance144 cited
    • 2012Metrics for bullwhip effect analysis85 cited
    • 2018Supply chain risk management: manufacturing- and service-oriented firms70 cited
    • 2015Performance measurement and metrics in supply chains: an exploratory study69 cited
    • 2018Impacts of ISO 9000 on Greek SMEs business performance58 cited
    • 2013Quality control and supply chain management: a contextual perspective and a case study57 cited
    • 2015Literature reviews in supply chain management: a tertiary study53 cited
    • 2017Productivity, quality and business performance: an empirical study52 cited
    • 2014Assessing the change process of Lean Six Sigma: a case analysis48 cited
    • 2016Logistics performance measurement system for the automotive industry45 cited
    • 2019Key characteristics for designing a supply chain performance measurement system45 cited
    • 2018Supply Chain Performance Measurement Model: A Literature Review42 cited
    • 2015A simulation model of a coordinated decentralized supply chain31 cited
    • 2013An IT-enabled supply chain model: a simulation study29 cited
    • 2011An information model in lean, agile, resilient and green supply chains27 cited
    • 2022Assessing sustainable tourism development through service supply chain process maturity and service quality model26 cited