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abstract This article reviews and discusses the contribution of William Starbuck's ‘Learning by Knowledge‐Intensive Firms’. Apart from situating Starbuck's article in its historical context and contemporary debates it is argued that the concept of esoteric knowledge and the focus on persuasion provides untapped potential for enhancing our understanding of knowledge work and knowledge‐intensive firms. In conclusion, Starbuck's argument is used as input for a reconceptualization of the relationship between power, knowledge work, and knowledge‐intensive firms.
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Stored only when both papers are in the corpus — 53 citations exist upstream.
Papers that cite the same references — the relational fallback while embeddings are still backfilling.
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