E-Consumer Behaviour

Michael Bourlakis · Savvas Papagiannidis · Helen Fox

86 citations0/0 files storedInternational Journal of E-Business Research

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Technology Adoption and User Behaviour Consumer Behavior and Marketing Influence Consumer Retail Behavior Studies

Abstract

Shopping online has emerged as one of the most popular Internet applications, providing a plethora of purchasing opportunities for consumers and sales challenges for retailers. The aim of this paper is to shed further light on the past and present status of the e-consumer phenomenon, by looking into online shopping behaviour and by examining the major reasons for being motivated or being de-motivated from buying online, focusing on the trust element. Building on that analysis, the possible future status of e-consumer behaviour is presented via an examination of ubiquitous retailing, which denotes the next stage of that retail revolution.

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References

2001A Trust Model for Consumer Internet Shopping 2003Consumer patronage and risk perceptions in Internet shopping 2001An online prepurchase intentions model 2003Gender and E-Commerce: An Exploratory Study 2000Consumer response to online grocery shopping 2000Factors influencing the types of products and services purchased over the Internet 2003Relationship of Type of Product, Shopping Orientations, and Demographics with Preference for Shopping on the Internet 2002Attitudes toward online shopping and the Internet

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2015Social commerce: The transfer of power from sellers to buyers 2018Evaluating the Customer Preferences of Online Shopping: Demographic Factors and Online Shop Application Issue 2016Travellers’ intention to purchase travel online: integrating trust and risk to the theory of planned behaviour 2023Assessing customers' attitude towards online apparel shopping: A three-way interaction model 2014The impact of perceived risk on on-line purchase behaviour

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