The Development of a Measure of Perceived Communication Openness

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87 citations0/0 files storedJournal of Business Communication

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Communication Studies and Media Job Satisfaction and Organizational Behavior Team Dynamics and Performance

Abstract

Open communication has been shown to be related to job satisfaction, organizationalperformance, and role clarity. Most measures of communication openness have beencriticized as simplistic and imprecise. This paper describes the development of aCommunication Openness Measure (COM) based on a well-defined construct, with excellentreliability and adequate validity.

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1983Interpersonal Communication in Organizations.

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