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Work stress and well-being in the hotel industry · Study

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ArticleWork stress and well-being in the hotel industry

John W. O’Neill2010

OA

Articlegreen2010

Work stress and well-being in the hotel industry

John W. O’Neill · Kelly D. Davis

353 citations·0/0 files stored·International Journal of Hospitality Management

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Stress and Burnout Research Job Satisfaction and Organizational Behavior Workplace Health and Well-being

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References

1979Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign 1993From Psychological Stress to the Emotions: A History of Changing Outlooks 2005A Meta-Analytic Test of the Challenge Stressor–Hindrance Stressor Framework: An Explanation for Inconsistent Relationships Among Stressors and Performance 1979Review and conceptual analysis of the employee turnover process.2000An empirical examination of self-reported work stress among U.S. managers.2008A META‐ANALYSIS OF WORK DEMAND STRESSORS AND JOB PERFORMANCE: EXAMINING MAIN AND MODERATING EFFECTS 1986Occupational stress: Its causes and consequences for job performance.2004Challenge and Hindrance Stress: Relationships With Exhaustion, Motivation to Learn, and Learning Performance.

Cited by

2021Do job insecurity, anxiety and depression caused by the COVID-19 pandemic influence hotel employees’ self-rated task performance? The moderating role of employee resilience 2019Understanding hotel frontline employees’ emotional intelligence, emotional labor, job stress, coping strategies and burnout 2016Creativity and turnover intention among hotel chefs: The mediating effects of job satisfaction and job stress 2018

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Details

Year2010

Typearticle

Published2010-08-05

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations353

Files0 public / 0

ShelfStress and Burnout Research

Identifiers

doi10.1016/j.ijhm.2010.07.007

openalex_workW1999718673

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Job satisfaction research in the field of hospitality and tourism

2018Frontline employees’ high-performance work practices, trust in supervisor, job-embeddedness and turnover intentions in hospitality industry

2016Work–family conflict/family–work conflict, job stress, burnout and intention to leave in the hotel industry in Quebec (Canada): moderating role of need for family friendly practices as “resource passageways”

2020Understanding the effects of COVID-19 on the health and safety of immigrant hospitality workers in the United States

2022Impact of Work Stress and Job Burnout on Turnover Intentions among Hotel Employees