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Introduction to research on Hirschman's Exit, Voice, and Loyalty model
10 references·1 citing·41 second hop
Introduction to research on Hirschman's Exit, Voice, and Loyalty model (1992)Introduction to research on Hirschman's E…Voice, Exit, and Negative Word-of-Mouth Behaviors: An Investigation Across Three Service Categories (1990)Voice, Exit, and Negative Wor…Predicting Exit, Voice, Loyalty, and Neglect (1989)Predicting Exit, Voice, Loyal…Responses to dissatisfaction in romantic involvements: A multidimensional scaling analysis (1983)Responses to dissatisfaction …Exit, Voice, Loyalty, and Neglect as Responses to Job Dissatisfaction: A Multidimensional Scaling Study (1983)Exit, Voice, Loyalty, and Neg…A longitudinal test of the investment model: The impact on job satisfaction, job commitment, and turnover of variations in rewards, costs, alternatives, and investments. (1983)A longitudinal test of the in…A longitudinal test of the investment model: The development (and deterioration) of satisfaction and commitment in heterosexual involvements. (1983)A longitudinal test of the in…Patterns of Political Behavior in Organizations (1982)Patterns of Political Behavio…Patterns of Political Behavior in Organization (1982)Patterns of Political Behavio…Exit, voice, loyalty, and neglect: Responses to dissatisfaction in romantic involvements. (1982)Exit, voice, loyalty, and neg…Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States. (1970)Exit, Voice and Loyalty: Resp…Employee voice and intent to leave: An empirical evidence of Pakistani banking sector (2010)Employee voice and intent to …Experimental and Quasi-Experimental Designs for Research (1963)Psychological models of the justice motive: Antecedents of distributive and procedural justice. (1994)The Psychology of Legitimacy: A Relational Perspective on Voluntary Deference to Authorities (1997)Will you be there for me when things go right? Supportive responses to positive event disclosures. (2006)Exchange and Power in Social Life (2017)Exit, Voice, and Loyalty (1970)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)An experimental study of service recovery options (1997)Antecedents to satisfaction with service recovery (2000)e‐WOM Scale: word‐of‐mouth measurement scale for e‐services context (2010)Generalized expectancies for internal versus external control of reinforcement. (1966)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)Explaining How Survivors Respond to Downsizing: The Roles of Trust, Empowerment, Justice, and Work Redesign (1998)Re-examining the effects of psychological contract violations: unmet expectations and job dissatisfaction as mediators (2000)The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting (2003)The Social Psychology of Groups (1959)Social Behavior: Its Elementary Forms (1963)Commitment Processes in Close Relationships: An Interdependence Analysis (1993)Sustained helping without obligation: Motivation, longevity of service, and perceived attitude change among AIDS volunteers. (1995)Work and motivation (1964)Antecedents and Outcomes of Organizational Commitment (1977)Beyond the three-component model of organizational commitment. (2008)The Social Psychology of Organizations. (1979)Politics and Strategic Change Across Organizational Life Cycles (1985)Research in Organizational Behavior. (1986)The structure and determinants of consumer complaint intentions and behavior (1993)Organizational politics: The nature of the relationship between politics perceptions and political behavior (2004)Exchange and Power in Social Life. (1965)Standing in My Partner's Shoes: Partner Perspective Taking and Reactions to Accommodative Dilemmas (1998)Are bad experiences stronger than good ones in mentoring relationships? Evidence from the protégé and mentor perspective (2010)The ABC of stereotypes about groups: Agency/socioeconomic success, conservative–progressive beliefs, and communion. (2016)Social penetration: The development of interpersonal relationships (1973)Accommodation processes in close relationships: Theory and preliminary empirical evidence. (1991)The Measurement of Perceived Relationship Quality Components: A Confirmatory Factor Analytic Approach (2000)The relational-interdependent self-construal and relationships. (2000)The proactive component of organizational behavior: A measure and correlates (1993)A Decade of System Justification Theory: Accumulated Evidence of Conscious and Unconscious Bolstering of the Status Quo (2004)Modernization, cultural change, and democracy the human development sequence (2005)Understanding as an Antidote for the Dysfunctional Consequences of Organizational Politics as a Stressor 1 (1994)Uncovering Workplace Interpersonal Skills: A Review, Framework, and Research Agenda (2006)“Society is Out There, Organisation is in Here”: On the Perceptions of Corporate Social Responsibility Held by Different Managerial Groups (2008)
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References

  • 1970Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States.11,189 cited
  • 1983A longitudinal test of the investment model: The development (and deterioration) of satisfaction and commitment in heterosexual involvements.1,754 cited
  • 1983A longitudinal test of the investment model: The impact on job satisfaction, job commitment, and turnover of variations in rewards, costs, alternatives, and investments.789 cited
  • 1983Exit, Voice, Loyalty, and Neglect as Responses to Job Dissatisfaction: A Multidimensional Scaling Study787 cited
  • 1989Predicting Exit, Voice, Loyalty, and Neglect758 cited
  • 1982Exit, voice, loyalty, and neglect: Responses to dissatisfaction in romantic involvements.644 cited
  • 1990Voice, Exit, and Negative Word-of-Mouth Behaviors: An Investigation Across Three Service Categories479 cited
  • 1982Patterns of Political Behavior in Organization230 cited
  • 1983Responses to dissatisfaction in romantic involvements: A multidimensional scaling analysis200 cited
  • 1982Patterns of Political Behavior in Organizations86 cited

Cited by

  • 2010Employee voice and intent to leave: An empirical evidence of Pakistani banking sector27 cited

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