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Effects of cross-channel synergies and complementarity in a multichannel e-commerce system – an investigation of the interrelation of e-commerce, m-commerce and IETV-commerce
16 references·14 citing·41 second hop
Effects of cross-channel synergies and complementarity in a multichannel e-commerce system – an investigation of the interrelation of e-commerce, m-commerce and IETV-commerce (2013)Effects of cross-channel synergies and co…Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)Consumer e-shopping acceptanc…Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Common Method Variance in IS …Challenges and Opportunities in Multichannel Customer Management (2006)Challenges and Opportunities …Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study (2005)Are the Drivers and Role of O…What drives consumers to shop online? A literature review (2004)What drives consumers to shop…The Technology Acceptance Model: Past, Present, and Future (2003)The Technology Acceptance Mod…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…Service Quality: Insights and Managerial Implications from the Frontier (1994)Service Quality: Insights and…An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions (1994)An assessment of the relation…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Integration theory and attitude change. (1971)Integration theory and attitu…Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building (2024)Customer journey design in om…Consumer Patronage in Omnichannel Retailing and the Moderating Impact of Culture: A MetaSEM Review (2023)Consumer Patronage in Omnicha…The Effect of Omnichannel Integration on Fresh Food Customer Engagement from the Viewpoint of Flow Experience (2022)The Effect of Omnichannel Int…Pandemi dönemi çevrimiçi satın alma davranışında finansal yetenekler ve teknolojik uygulamalar için öneriler: Türkiye’den kanıtlar (2022)Pandemi dönemi çevrimiçi satı…Innovation and Evaluation of Technology Acceptance Model (Tam) in S-Commerce: A Case of Social Media Platforms in Ghana (2022)Innovation and Evaluation of …Zooming in the impacts of merchants’ participation in transformation from online flash sale to mixed sale e-commerce platform (2020)Zooming in the impacts of mer…The long road to omni-channel retailing: an assessment of channel integration levels across fashion and apparel retailers (2020)The long road to omni-channel…The effects of the online customer experience on customer loyalty in e-retailers (2020)The effects of the online cus…Precedents of the satisfaction of mobile shoppers. A cross-country analysis (2019)Precedents of the satisfactio…An Analysis of Customers' Acceptance of Internet Banking (2018)An Analysis of Customers' Acc…Web atmospherics as drivers of shopping centres’ customer loyalty (2017)Web atmospherics as drivers o…SMEs’ online channel expansion: value creating activities (2016)SMEs’ online channel expansio…Omni Channel Fashion Shopping (2015)Omni Channel Fashion ShoppingMultichannel E-Commerce: Consumer Behavior across E-Channels and E-Channel Touchpoints (2015)Multichannel E-Commerce: Cons…User Acceptance of Information Technology: Toward A Unified View1 (2003)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)The Technology Acceptance Model: Its past and its future in health care (2009)Technology acceptance model: a literature review from 1986 to 2013 (2014)Diffusion of Innovations 1 (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Statistical Theories of Mental Test Scores (1969)Self-Reports in Organizational Research: Problems and Prospects (1986)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Customer Satisfaction: A Meta-Analysis of the Empirical Evidence (2001)The C-OAR-SE procedure for scale development in marketing (2002)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)How destination image and evaluative factors affect behavioral intentions? (2006)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Structural Equations with Latent Variables. (1991)Common Method Bias in PLS-SEM (2015)A power primer. (1992)Power analysis and determination of sample size for covariance structure modeling. (1996)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)Consistent Partial Least Squares Path Modeling1 (2015)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Technostress: negative effect on performance and possible mitigations (2014)Investigating the impact of social media advertising features on customer purchase intention (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 1998Issues and opinion on structural equation modeling4,577 cited
  • 2006Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research3,226 cited
  • 2003The Technology Acceptance Model: Past, Present, and Future2,570 cited
  • 1994An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions1,984 cited
  • 1994Service Quality: Insights and Managerial Implications from the Frontier1,539 cited
  • 2005Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study1,479 cited
  • 2008Consumer e-shopping acceptance: Antecedents in a technology acceptance model

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1,353 cited
  • 2006Challenges and Opportunities in Multichannel Customer Management1,155 cited
  • 2004What drives consumers to shop online? A literature review1,021 cited
  • 1971Integration theory and attitude change.905 cited
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    • 2022Innovation and Evaluation of Technology Acceptance Model (Tam) in S-Commerce: A Case of Social Media Platforms in Ghana31 cited
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    • 2019Precedents of the satisfaction of mobile shoppers. A cross-country analysis26 cited
    • 2016SMEs’ online channel expansion: value creating activities24 cited
    • 2020The effects of the online customer experience on customer loyalty in e-retailers23 cited
    • 2020The long road to omni-channel retailing: an assessment of channel integration levels across fashion and apparel retailers16 cited
    • 2023Consumer Patronage in Omnichannel Retailing and the Moderating Impact of Culture: A MetaSEM Review15 cited
    • 2018An Analysis of Customers' Acceptance of Internet Banking13 cited
    • 2022The Effect of Omnichannel Integration on Fresh Food Customer Engagement from the Viewpoint of Flow Experience13 cited
    • 2015Multichannel E-Commerce: Consumer Behavior across E-Channels and E-Channel Touchpoints9 cited
    • 2015Omni Channel Fashion Shopping6 cited
    • 2022Pandemi dönemi çevrimiçi satın alma davranışında finansal yetenekler ve teknolojik uygulamalar için öneriler: Türkiye’den kanıtlar4 cited