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Facilitating User Involvement in Activation Programmes: When Carers and Clerks Meet Pawns and Queens
15 references·16 citing·40 second hop
Facilitating User Involvement in Activation Programmes: When Carers and Clerks Meet Pawns and Queens (2014)Facilitating User Involvement in Activati…Activation Work: Policy Programme Administration or Professional Service Provision? (2012)Activation Work: Policy Progr…Toward a Theoretical Framework for Ethical Decision Making of Street-Level Bureaucracy (2010)Toward a Theoretical Framewor…Politicians, Managers, and Street-Level Bureaucrats: Influences on Policy Implementation (2007)Politicians, Managers, and St…Re-conceptualising Welfare-To-Work for People with Multiple Problems and Needs (2003)Re-conceptualising Welfare-To…Motivation, Agency, and Public Policy: Of Knights and Knaves, Pawns and Queens (2003)Motivation, Agency, and Publi…Motivation, Agency, and Public Policy (2003)Motivation, Agency, and Publi…Linking program implementation and effectiveness: Lessons from a pooled sample of welfare‐to‐work experiments (2003)Linking program implementatio…The Functions of the Social Worker in Empowering: The Voices of Consumers and Professionals (2002)The Functions of the Social W…Social Services and Welfare-to-Work (1999)Social Services and Welfare-t…Lone Mothers, Paid Work and Gendered Moral Rationalities (1999)Lone Mothers, Paid Work and G…Inside the Welfare Contract: Discretion and Accountability in State Welfare Administration (1997)Inside the Welfare Contract: …Street-Level Bureaucracy: Dilemmas of the Individual in Public Services (1981)Street-Level Bureaucracy: Dil…Street-Level Bureaucracy: Dilemmas of the Individual in Public Services (1981)Street-Level Bureaucracy: Dil…The Policy Implementation Process (1975)The Policy Implementation Pro…A Ladder Of Citizen Participation (1969)A Ladder Of Citizen Participa…Veilederblikket: Hvordan arbeidsbetingelser former Nav-ansattes syn på brukerne og deres problemer (2024)Veilederblikket: Hvordan arbe…It takes (at least) two to tango: Investigating interactional dynamics between clients and caseworkers in public encounters (2024)It takes (at least) two to ta…Between a rock and a hard place: Introduction program teachers’ narrated experiences of residency and citizenship language requirements in Scandinavia (2024)Between a rock and a hard pla…Co-creation as a strategy for expanding networks and creating a broader collaboration profile for implementing integration policies (2023)Co-creation as a strategy for…Ambivalence in digital social work: giving advice about welfare-to-work programmes to unemployed clients (2023)Ambivalence in digital social…Sosialt arbeid i Nav. Erfaringer fra intervensjonen helhetlig oppfølging av lavinntektsfamilier (Holf-prosjektet) (2022)Sosialt arbeid i Nav. Erfarin…Mulighetsrom i aktiveringsprosesser med unge: En studie av samtaler mellom Nav-veiledere og unge voksne i marginale arbeidsmarkedsposisjoner (2022)Mulighetsrom i aktiveringspro…Good Clients and Hard Cases: The Role of Typologies at the Welfare Front Line (2022)Good Clients and Hard Cases: …Balancing responsibility, boundaries and time: social workers’ experiences in service user meetings – a multi-method study based on Interpersonal Process Recall (2022)Balancing responsibility, bou…Policy improvisation: How frontline workers cope with public service gaps in developing countries—The case of Mexico's Prospera program (2021)Policy improvisation: How fro…Dilemmas and conflicting pressures in social work practice (2021)Dilemmas and conflicting pres…Ambivalence in activation encounters (2021)Ambivalence in activation enc…The Mother-Based Intervention: Policy, Social Work, and the Absence of Fathers in the Social Services in Israel (2020)The Mother-Based Intervention…Activating job crafting in public services: the roles of discretionary human resource practices and employee use of normative public values (2020)Activating job crafting in pu…Kamuflert ekspertrolle – et paradoks i endringsarbeid (2019)Kamuflert ekspertrolle – et p…Interaction styles of street-level workers and motivation of clients: a new instrument to assess discretion-as-used in the case of activation of jobseekers (2018)Interaction styles of street-…A Theory of Cognitive Dissonance (1957)The Social Psychology of Organizations. (1979)Top-Down and Bottom-Up Approaches to Implementation Research: a Critical Analysis and Suggested Synthesis (1986)Learning From Experience: Lessons From Policy Implementation (1987)Synthesizing the Implementation Literature: The Ambiguity-Conflict Model of Policy Implementation (1995)A Theory of Cognitive Dissonance (2017)Working, Shirking, and Sabotage (1997)State Agent or Citizen Agent: Two Narratives of Discretion (2000)Sources of Public Service Improvement: A Critical Review and Research Agenda (2003)Reflections on Street‐Level Bureaucracy: Past, Present, and Future (2012)Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion (2013)Beyond Entitlement: The Social Obligations of Citizenship (1985)Managerial Dilemmas (1992)Managerial Dilemmas: The Political Economy of Hierarchy. 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(2004)Varieties of Participation in Complex Governance (2006)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)STREET‐LEVEL BUREAUCRACY AND PUBLIC ACCOUNTABILITY (2007)Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions (2014)Culture and health (2014)Social Traps and the Problem of Trust (2005)Social Accountability: What Does the Evidence Really Say? (2015)‘Grandparents Are the Next Best Thing’: Informal Childcare for Working Parents in Urban Britain (2002)Constructing the “Good Mother”: The Experience of Mothering Ideologies by Work Status (2006)Extensive Mothering (2012)
this work references cited by second hop

References

  • 1969A Ladder Of Citizen Participation17,032 cited
  • 1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services8,971 cited
  • 1981Street-Level Bureaucracy: Dilemmas of the Individual in Public Services1,576 cited
  • 1975The Policy Implementation Process1,317 cited
  • 2003Motivation, Agency, and Public Policy924 cited
  • 2007Politicians, Managers, and Street-Level Bureaucrats: Influences on Policy Implementation586 cited
  • 2003Motivation, Agency, and Public Policy: Of Knights and Knaves, Pawns and Queens552 cited
  • 1997Inside the Welfare Contract: Discretion and Accountability in State Welfare Administration365 cited
  • 1999Lone Mothers, Paid Work and Gendered Moral Rationalities344 cited
  • 2003Linking program implementation and effectiveness: Lessons from a pooled sample of welfare‐to‐work experiments149 cited
  • 2010Toward a Theoretical Framework for Ethical Decision Making of Street-Level Bureaucracy142 cited
  • 2003Re-conceptualising Welfare-To-Work for People with Multiple Problems and Needs141 cited
  • 2012Activation Work: Policy Programme Administration or Professional Service Provision?111 cited
  • 2002The Functions of the Social Worker in Empowering: The Voices of Consumers and Professionals71 cited

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1999
Social Services and Welfare-to-Work
40 cited

Cited by

  • 2021Dilemmas and conflicting pressures in social work practice40 cited
  • 2020Activating job crafting in public services: the roles of discretionary human resource practices and employee use of normative public values37 cited
  • 2021Policy improvisation: How frontline workers cope with public service gaps in developing countries—The case of Mexico's Prospera program29 cited
  • 2018Interaction styles of street-level workers and motivation of clients: a new instrument to assess discretion-as-used in the case of activation of jobseekers19 cited
  • 2024It takes (at least) two to tango: Investigating interactional dynamics between clients and caseworkers in public encounters16 cited
  • 2021Ambivalence in activation encounters9 cited
  • 2022Good Clients and Hard Cases: The Role of Typologies at the Welfare Front Line8 cited
  • 2020The Mother-Based Intervention: Policy, Social Work, and the Absence of Fathers in the Social Services in Israel7 cited
  • 2022Sosialt arbeid i Nav. Erfaringer fra intervensjonen helhetlig oppfølging av lavinntektsfamilier (Holf-prosjektet)5 cited
  • 2022Balancing responsibility, boundaries and time: social workers’ experiences in service user meetings – a multi-method study based on Interpersonal Process Recall5 cited
  • 2023Ambivalence in digital social work: giving advice about welfare-to-work programmes to unemployed clients4 cited
  • 2023Co-creation as a strategy for expanding networks and creating a broader collaboration profile for implementing integration policies4 cited
  • 2019Kamuflert ekspertrolle – et paradoks i endringsarbeid4 cited
  • 2024Between a rock and a hard place: Introduction program teachers’ narrated experiences of residency and citizenship language requirements in Scandinavia3 cited
  • 2024Veilederblikket: Hvordan arbeidsbetingelser former Nav-ansattes syn på brukerne og deres problemer3 cited
  • 2022Mulighetsrom i aktiveringsprosesser med unge: En studie av samtaler mellom Nav-veiledere og unge voksne i marginale arbeidsmarkedsposisjoner1 cited