Antecedents of employee's preference for knowledge-sharing tools

Chunli Schwaer · Torsten Biemann · Sven Constantin Voelpel

40 citations0/0 files storedThe International Journal of Human Resource Management

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Knowledge Management and Sharing Technology Adoption and User Behaviour Team Dynamics and Performance

Abstract

This study examines individual antecedents of employees' preference for formal or informal knowledge-sharing tools. We propose that the preference for different tools is determined by the combined effects of willingness to share knowledge, trust and role breadth self-efficacy (RBSE). The findings of the empirical study, which was conducted at a medium-sized Chinese company (N = 860), revealed that willingness to seek knowledge was related to the usage of both formal and informal tools. Furthermore, the willingness to give knowledge was significantly related to the usage of formal tools. RBSE had a significantly positive impact on both formal and informal knowledge-sharing tools' usage, while its effects on formal tools' usage were stronger than those on informal tools. Affect-based trust had a significantly positive impact on the usage of informal knowledge sharing, which was also stronger than its impact on formal tools' usage. Cognition-based trust positively moderated the relationship between willingness to seek knowledge and the usage of formal tools, and the relationship between willingness to share knowledge and informal tools' usage.

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References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1999Self-Efficacy: The Exercise of Control 1951Coefficient Alpha and the Internal Structure of Tests 1997Dynamic capabilities and strategic management 1980Understanding Attitudes and Predicting Social Behavior 1997Self-efficacy: the exercise of control 1995The Knowledge-Creating Company 1994A Dynamic Theory of Organizational Knowledge Creation

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