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The Jasper dragging death: Crisis communication and the community newspaper
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The Jasper dragging death: Crisis communication and the community newspaper (2004)The Jasper dragging death: Crisis communi…Crisis management: Planning for the inevitable (2014)Crisis management: Planning f…Consistent Questions of Ambiguity in Organizational Crisis Communication: Jack in the Box as a Case Study (2000)Consistent Questions of Ambig…ValuJet flight 592: Crisis communication theory blended and extended (1999)ValuJet flight 592: Crisis co…The Tarnished Star (1999)The Tarnished StarAfter disaster: agenda setting, public policy, and focusing events (1998)After disaster: agenda settin…Hugh Grant's image restoration discourse: An actor apologizes (1997)Hugh Grant's image restoratio…Dow corning's image repair strategies in the breast implant crisis (1996)Dow corning's image repair st…Sears’ repair of its auto service image: Image restoration discourse in the corporate sector (1995)Sears’ repair of its auto ser…Accounts, excuses, and apologies: a theory of image restoration strategies (1995)Accounts, excuses, and apolog…“Mistakes were made”: Organizations, apologia, and crises of social legitimacy (1995)“Mistakes were made”: Organiz…The Tonya Harding controversy: An analysis of image restoration strategies (1994)The Tonya Harding controversy…AT&T: “Apologies are not enough” (1994)AT&T: “Apologies are not enou…President Reagan's defensive discourse on the Iran‐Contra affair (1991)President Reagan's defensive …Crisis Management: Planning for the Inevitable (1989)Crisis Management: Planning f…Mobil's epideictic advocacy: “Observations” of Prometheus‐bound (1983)Mobil's epideictic advocacy: …Austin American Statesman (1949)Austin American StatesmanSensemaking in Organizations (1996)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Knowledge Collaboration Among Professionals Protecting National Security: Role of Transactive Memories in Ego-Centered Knowledge Networks (2008)The effects of leader negative emotions on evaluations of leadership in a crisis situation: The role of anger and sadness (2009)Strategic management a stakeholder approach (2010)Stakeholder Identification and Salience After 20 Years: Progress, Problems, and Prospects (2018)Techniques of Neutralization: A Theory of Delinquency (1957)Impression Management: The Self-Concept, Social Identity, and Interpersonal Relations. (1981)Another visit to the theory of image restoration strategies (2000)Blowout!: Firestone’s image restoration campaign (2002)Relations in Public. Microstudies of the Public Order (2022)Relations in Public: Microstudies of the Public Order. (1973)Actional Legitimation: No Crisis Necessary (2000)Corporate social responsibility in cruising: Using materiality analysis to create shared value (2015)The Theory of Social and Economic Organization. (1948)Organizational Legitimacy: Social Values and Organizational Behavior (1975)Managing Organizational Legitimacy: Communication Strategies for Organizations in Crisis (2001)The Social Responsibility of Business Is to Increase Its Profits (2007)The edge of legitimacy (2009)Wall Street vs. Main Street: Firm Strategies for Defending Legitimacy and Their Impact on Different Stakeholders (2011)On Face-Work (1955)They spoke in defense of themselves: On the generic criticism of apologia (1973)Universals in language usage: Politeness phenomena (1978)Introduction: Organizational Discourse: Exploring the Field (2004)Effectiveness of corporate responses to brand crises: The role of crisis type and response strategies (2011)Reframing Crisis Management (1998)Parameters for Crisis Communication (2010)A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis (2014)Communication, Organization, and Crisis (1998)Preparing for Critical Infrastructure Breakdowns: The Limits of Crisis Management and the Need for Resilience (2007)The Handbook of Crisis Communication (2010)Incumbency, Redistricting, and the Decline of Competition in U.S. House Elections (2005)Determinants of E-Business Use in U.S. Firms (2006)The Creative Class and Economic Development (2014)Managing the Message: The Effects of Firm Actions and Industry Spillovers on Media Coverage Following Wrongdoing (2012)Understanding Attributions of Corporate Social Irresponsibility (2012)Assessing Community Impacts of Natural Disasters (2003)Metaphors Matter: Disaster Myths, Media Frames, and Their Consequences in Hurricane Katrina (2006)
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References

  • 1998After disaster: agenda setting, public policy, and focusing events917 cited
  • 1995Accounts, excuses, and apologies: a theory of image restoration strategies872 cited
  • 1989Crisis Management: Planning for the Inevitable797 cited
  • 2014Crisis management: Planning for the inevitable740 cited
  • 1949Austin American Statesman373 cited
  • 1995“Mistakes were made”: Organizations, apologia, and crises of social legitimacy289 cited
  • 2000Consistent Questions of Ambiguity in Organizational Crisis Communication: Jack in the Box as a Case Study203 cited
  • 1994AT&T: “Apologies are not enough”190 cited
  • 1995Sears’ repair of its auto service image: Image restoration discourse in the corporate sector185 cited
  • 1997Hugh Grant's image restoration discourse: An actor apologizes175 cited
  • 1999The Tarnished Star153 cited
  • 1994The Tonya Harding controversy: An analysis of image restoration strategies146 cited
  • 1996Dow corning's image repair strategies in the breast implant crisis142 cited
  • 1999ValuJet flight 592: Crisis communication theory blended and extended106 cited
  • 1983Mobil's epideictic advocacy: “Observations” of Prometheus‐bound92 cited

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  • 1991President Reagan's defensive discourse on the Iran‐Contra affair76 cited
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