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The balanced scorecard as an integrated model applied to the Portuguese public service: a case study in the waste sector
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The balanced scorecard as an integrated model applied to the Portuguese public service: a case study in the waste sector (2011)The balanced scorecard as an integrated m…Strategic management a stakeholder approach (2010)Strategic management a stakeh…Visualising and mapping stakeholder influence (2005)Visualising and mapping stake…The strategy map: guide to aligning intangible assets (2004)The strategy map: guide to al…Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies (2003)Balanced Scorecard Step-by-St…Having trouble with your strategy? Then map it. (2001)Having trouble with your stra…The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (2000)The Strategy-Focused Organiza…Putting the Balanced Scorecard to Work (1998)Putting the Balanced Scorecar…Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Toward a Theory of Stakeholde…Moving Beyond Dyadic Ties: A Network Theory of Stakeholder Influences (1997)Moving Beyond Dyadic Ties: A …Using the balanced scorecard as a strategic management system (1996)Using the balanced scorecard …The balanced scorecard--measures that drive performance. (1992)The balanced scorecard--measu…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…Strategies for assessing and managing organizational stakeholders (1991)Strategies for assessing and …The Concept of Corporate Strategy (1987)The Concept of Corporate Stra…Strategies for Change: Logical Incrementalism (1982)Strategies for Change: Logica…Strategies for change: Logical incrementalism (1981)Strategies for change: Logica…Environmental strategy and the petroleum industry: a sustainability balanced scorecard approach (2022)Environmental strategy and th…Performance evaluation: a comparative study between public and private sectors (2021)Performance evaluation: a com…HAVE THE INTERNATIONAL EMPIRICAL STUDIES IN THE PUBLIC SECTOR MADE THE USE OF PERFORMANCE ASSESSMENT SYSTEMS TO THEIR FULLNESS? (2020)HAVE THE INTERNATIONAL EMPIRI…Designing a human resource scorecard: An empirical stakeholder-based study with a company culture perspective (2020)Designing a human resource sc…The Role Of Customer Service Through Customer Relationship Management (CRM) To Increase Customer Loyalty And Good Image (2019)The Role Of Customer Service …Organizational Resources and Performance: The Case of an Oil-Rich Country (2019)Organizational Resources and …Measuring the Performance of Innovation and Entrepreneurship Networks (2017)Measuring the Performance of …Developing a performance management model for the implementation of TQM practices in public education centres (2016)Developing a performance mana…Strategic Performance Management in the Public Sector (2013)Strategic Performance Managem…Converting knowledge into sustainability performance of freight villages (2013)Converting knowledge into sus…Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Stakeholder Influence Strategies (1999)Proactive environmental strategies: a stakeholder management perspective (2002)An organizational theoretic review of green supply chain management literature (2010)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)A resource‐based view of the firm (1984)Dynamic capabilities and strategic management (1997)Firm resources and sustained competitive advantage (2004)Contemporary Strategy Analysis (1998)TOWARD A THEORY OF PARADOX: A DYNAMIC EQUILIBRIUM MODEL OF ORGANIZING. (2011)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)Performance measurement system design (1995)Management control systems and strategy: A critical review (1997)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I (2001)Management control systems as a package—Opportunities, challenges and research directions (2008)The design and use of performance management systems: An extended framework for analysis (2009)Performance management: a framework for management control systems research (1999)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance (1995)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)Longitudinal Field Research on Change: Theory and Practice (1990)Core capabilities and core rigidities: A paradox in managing new product development (1992)Strategic assets and organizational rent (1993)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)
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References

  • 2010Strategic management a stakeholder approach24,023 cited
  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1997Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts9,467 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 1996Using the balanced scorecard as a strategic management system5,014 cited
  • 1987The Concept of Corporate Strategy4,092 cited
  • 2000The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment2,603 cited
  • 1997Moving Beyond Dyadic Ties: A Network Theory of Stakeholder Influences2,521 cited
  • 1998Putting the Balanced Scorecard to Work2,180 cited
  • 1982Strategies for Change: Logical Incrementalism1,493 cited
  • 1991Strategies for assessing and managing organizational stakeholders1,170 cited
  • 1981Strategies for change: Logical incrementalism1,154 cited
  • 2001Having trouble with your strategy? Then map it.1,153 cited
  • 2003Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies489 cited
  • 2005Visualising and mapping stakeholder influence478 cited

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  • 2004The strategy map: guide to aligning intangible assets469 cited
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    • 2019Organizational Resources and Performance: The Case of an Oil-Rich Country25 cited
    • 2022Environmental strategy and the petroleum industry: a sustainability balanced scorecard approach17 cited
    • 2020HAVE THE INTERNATIONAL EMPIRICAL STUDIES IN THE PUBLIC SECTOR MADE THE USE OF PERFORMANCE ASSESSMENT SYSTEMS TO THEIR FULLNESS?10 cited
    • 2013Strategic Performance Management in the Public Sector6 cited