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Requests and status in business correspondence

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References

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1991Cross-cultural pragmatics : Requests and apologies. Ed. by Shoshana Blum-Kulka, Juliane House, and Gabriele Kasper. (Advances in dicourse processes, 31.) Norwood, NJ: Ablex, 1989. Pp. x, 300. Cloth $32.50.1,139 cited
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1990Politeness as universal: Cross-cultural perceptions of request strategies and inferences based on their use.

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306 cited

Cited by

2005Indirectness and politeness in Turkish–German bilingual and Turkish monolingual requests97 cited
1999Requestive hints in Japanese and English71 cited
2007Communication Across Cultures: Mutual Understanding in a Global World71 cited
2011What functions do intertextuality and interdiscursivity serve in request e-mail discourse?65 cited
2010Constructing identities through request e-mail discourse62 cited
2005Characterising the Genre of the Corporate Press Release.58 cited
2018Using metadiscourse in making persuasive attempts through workplace request emails57 cited
2006Politeness at work: Issues and challenges54 cited
2010Effects of positive politeness strategies in business letters52 cited
2014Communication across Cultures42 cited
2021Exploring request emails in English for business purposes: A move analysis40 cited
2006Strong and mild requestive hints and positive-face redress in Cuban Spanish39 cited
2017(Im)politeness in the Workplace32 cited
2002“Dear Sirs, what would you do if you were in our position?”. Discourse strategies in Italian and English money chasing letters29 cited
2013A corpus-assisted comparative genre analysis of corporate earnings calls between Korean and native-English speakers25 cited
2018Politeness at Work in the Clinton Email Corpus: A First Look at the Effects of Status and Gender25 cited