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ArticleModularizing services: A modified HoQ approach

Youngjung Geum2011

Article2011

Modularizing services: A modified HoQ approach

Youngjung Geum · Ran Kwak · Yongtae Park

66 citations·0/0 files stored·Computers & Industrial Engineering

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Product Development and Customization Service and Product Innovation Quality Function Deployment in Product Design

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References

2018PRODUCT DESIGN AND DEVELOPMENT 1995The role of product architecture in the manufacturing firm 1990Quality Function Deployment : Integrating Customer Requirements into Product Design 1995Strategic flexibility in product competition 1984Designing services that deliver 1987Service Positioning through Structural Change 1977ON GOODS AND SERVICES 1996Key Concepts for New Service Development

Cited by

2017Service design blueprint approach incorporating TRIZ and service QFD for a meal ordering system: A case study 2021Quality function deployment improvement: A bibliometric analysis and literature review 2019Integrating customer requirements into customized product configuration design based on Kano’s model 2020Customer requirement-driven design method and computer-aided design system for supporting service innovation conceptualization handling 2014Integration of Kano’s model into FQFD for Taiwanese Ban-Doh banquet culture 2015

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Year2011

Typearticle

Published2011-11-23

VenueComputers & Industrial Engineering

ISSN-L0360-8352

Languageen

Citations66

Files0 public / 0

ShelfProduct Development and Customization

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doi10.1016/j.cie.2011.11.006

openalex_workW2004403922

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