ORGANIZATIONAL CITIZENSHIP BEHAVIORS AND THEIR EFFECT ON ORGANIZATIONAL EFFECTIVENESS IN LIMITED-MENU RESTAURANTS.

Sandra M. Walz · Brian P. Niehoff

193 citations0/0 files storedAcademy of Management Proceedings

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Job Satisfaction and Organizational Behavior Employee Performance and Management Employee Performance and Motivation

Abstract

Organ's organizational citizenship behavior (OCB) model implies that aggregate citizenship behaviors improve organizational functioning. This study investigated the relationships between OCB and indicators of organizational effectiveness in limited menu restaurants. The results supported the hypothesis that aggregate OCB are related to multiple indicators of organizational effectiveness. Implications are discussed.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 193 citations exist upstream.

Cited by

2005Diversity and Homophily at Work: Supportive Relations Among White and African-American Peers 2007Does bureaucracy kill individual initiative? The impact of structure on organizational citizenship behavior in the hospitality industry 2013Can a leader be seen as too ethical? The curvilinear effects of ethical leadership 2005Linking Personality to Helping Behaviors at Work: An Interactional Perspective 2001Student Classroom and Career Success: The Role of Organizational Citizenship Behavior 2004ORGANIZATIONAL CITIZENSHIP BEHAVIOR: ITS NATURE AND ANTECEDENTS 2011Job satisfaction and organisational citizenship behaviour: An empirical study at higher learning institutions 2012Citizenship behavior and effectiveness in temporary organizations

Imported from OpenAlex (CC0) — nothing here is generated.