Student Classroom and Career Success: The Role of Organizational Citizenship Behavior

Barbara J. Allison · Richard Steven Voss · Sean L. Dryer

138 citations0/0 files storedJournal of Education for Business

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Job Satisfaction and Organizational Behavior Higher Education and Employability Management and Marketing Education

Abstract

Management researchers have linked organizational citizenship behavior (OCB) to individual success in organizational settings. Unfortunately, the OCB concept has largely been ignored in business education. In this study, some undergraduate students indicated that they did practice OCB, but a considerable number did not. Our study found a significant positive relationship between OCB and two measures of academic performance. These findings suggest a need for business educators to (a) encourage students who do not engage in these critical behaviors to do so and (b) hone the OCB skills of students currently practicing them. We discuss implications for business educators, and offer suggestions for introducing OCB into the classroom.

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References

1984Research in Organizational Behavior 1960A new scale of social desirability independent of psychopathology.2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research 1991Measurement and Control of Response Bias 1995A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR 1993Social Desirability Bias and the Validity of Indirect Questioning 1997Organizational citizenship behavior and the quantity and quality of work group performance.1990The motivational basis of organizational citizenship behavior

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