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ORGANIZATIONAL CITIZENSHIP BEHAVIORS AND THEIR EFFECT ON ORGANIZATIONAL EFFECTIVENESS IN LIMITED-MENU RESTAURANTS.
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  • 2005Diversity and Homophily at Work: Supportive Relations Among White and African-American Peers192 cited
  • 2007Does bureaucracy kill individual initiative? The impact of structure on organizational citizenship behavior in the hospitality industry174 cited
  • 2013Can a leader be seen as too ethical? The curvilinear effects of ethical leadership170 cited
  • 2005Linking Personality to Helping Behaviors at Work: An Interactional Perspective157 cited
  • 2001Student Classroom and Career Success: The Role of Organizational Citizenship Behavior138 cited
  • 2004ORGANIZATIONAL CITIZENSHIP BEHAVIOR: ITS NATURE AND ANTECEDENTS126 cited
  • 2011Job satisfaction and organisational citizenship behaviour: An empirical study at higher learning institutions125 cited
  • 2012Citizenship behavior and effectiveness in temporary organizations115 cited
  • 2001Attributions of the "causes" of group performance as an alternative explanation of the relationship between organizational citizenship behavior and organizational performance.109 cited
  • 2007Group-Level Organizational Citizenship Behavior in the Education System: A Scale Reconstruction and Validation96 cited
  • 2013Modeling OCB for Hotels81 cited
  • 2008Evaluating and rewarding OCBs71 cited
  • 2009Employees’ Willingness to Report Service Complaints69 cited

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  • 2014A Study of Organizational Citizenship Behaviour (OCB) and Its Dimensions: A Literature Review65 cited
  • 2009Dimensionality of Organizational Citizenship Behavior (OCB) in a Multicultural Society: The Case of Malaysia63 cited
  • 2008Organisational citizenship behaviours and effectiveness: an empirical study in two small insurance companies59 cited