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Customer satisfaction in the Austrian food retail market

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References

1989EQS : structural equations program manual9,698 cited
1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
1989Latent Variable Path Modeling with Partial Least Squares2,139 cited

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2009Vision‐based leadership: relationships and consequences in Thai and Australian retail stores24 cited

2014Consumer satisfaction and loyalty in private-label food stores23 cited

2004Examining the factors which influence performance measurement and management in the Thai banking industry: an application of the balanced scorecard framework21 cited

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