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A Scale for Measuring Student Perceptions of Quality: An Australian Asian Perspective
10 references·3 citing·42 second hop
A Scale for Measuring Student Perceptions of Quality: An Australian Asian Perspective (2000)A Scale for Measuring Student Perceptions…Strategic Marketing for Educational Institutions (1995)Strategic Marketing for Educa…Overseas Students in Australia: (1994)Overseas Students in Australi…The Spirit of Chinese Capitalism (1992)The Spirit of Chinese Capital…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Improving Learning : New Perspectives (1988)Improving Learning : New Pers…Strategic Marketing for Educational Institutions (1987)Strategic Marketing for Educa…Students are Important Consumers: Assessing Satisfaction in a Higher Education Context (1985)Students are Important Consum…THE RELATIONSHIP BETWEEN LEARNING CONCEPTION, STUDY STRATEGY AND LEARNING OUTCOME (1984)THE RELATIONSHIP BETWEEN LEAR…Study abroad : a manual for Asian students (1984)Study abroad : a manual for A…Phenomenography ? Describing conceptions of the world around us (1981)Phenomenography ? Describing …Developing a Service Quality Model for Private Higher Education Institutions in Lebanon (2018)Developing a Service Quality …Service Quality and Satisfaction within Campus Recreation: The Moderating Role of Identification (2010)Service Quality and Satisfact…The impact of quality assurance measures on student services at the Japanese and Thai private universities (2008)The impact of quality assuran…Place and Placelessness (1978)Possessions and the Extended Self (1988)The prediction of psychological and sociocultural adjustment during cross-cultural transitions (1990)Beyond the commodity metaphor: Examining emotional and symbolic attachment to place (1992)Development of an Acculturative Stress Scale for International Students: Preliminary Findings (1994)Acculturation (2010)Quality Is Free: The Art of Making Quality Certain (1979)The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)History and Class Consciousness (1923)Objective Knowledge, an Evolutionary Approach. (1973)ON QUALITATIVE DIFFERENCES IN LEARNING: I—OUTCOME AND PROCESS* (1976)Enhancing teaching through constructive alignment (1996)Teaching For Quality Learning At University (1999)Teaching For Quality Learning At University (1999)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)First-generation college students: Characteristics, experiences, and cognitive development (1996)Image and reputation of higher education institutions in students’ retention decisions (2001)The effects of quality of services and emotional appeal on university reputation: stakeholders’ view (2021)Marketing for Nonprofit Organizations (1975)Design and marketing of new products (1981)Services marketing : an annotated bibliography (1985)Family and High School Experience Influences on the Postsecondary Educational Plans of Ninth-Grade Students (1992)Images, Satisfaction and Antecedents: Drivers of Student Loyalty? A Case Study of a Norwegian University College (2007)Toward the Model of University Image: The Influence of Brand Personality, External Prestige, and Reputation (2008)How Can Cooperation Be Fostered? The Cultural Effects of Individualism-Collectivism (1998)When Does Trust Matter? Antecedents and Contingent Effects of Supervisee Trust on Performance in Selling New Products in China and the United States (2002)Outcomes of work–life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures (2014)Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education (1999)University Students' Perceptions of the Learning Environment and Academic Outcomes: Implications for theory and practice (2002)Threshold concepts and troublesome knowledge (2): Epistemological considerations and a conceptual framework for teaching and learning (2005)Key Factors Influencing Student Satisfaction Related to Recruitment and Retention (2001)Determinants of business student satisfaction and retention in higher education: applying Herzberg's two‐factor theory (2005)Universities in a competitive global marketplace (2006)The Impact of Classroom Evaluation Practices on Students (1988)Relations between teachers' approaches to teaching and students' approaches to learning (1999)Learning Problems of Overseas Students: Two Sides of a Story (1987)The intention to both memorise and understand: Another approach to learning? (1996)Learning diversity in higher education: A comparative study of Asian international and Australian students (2001)
this work references cited by second hop

References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1981Phenomenography ? Describing conceptions of the world around us3,289 cited
  • 1995Strategic Marketing for Educational Institutions822 cited
  • 1988Improving Learning : New Perspectives683 cited
  • 1984THE RELATIONSHIP BETWEEN LEARNING CONCEPTION, STUDY STRATEGY AND LEARNING OUTCOME553 cited
  • 1987Strategic Marketing for Educational Institutions331 cited
  • 1992The Spirit of Chinese Capitalism226 cited
  • 1984Study abroad : a manual for Asian students160 cited
  • 1994Overseas Students in Australia:92 cited
  • 1985Students are Important Consumers: Assessing Satisfaction in a Higher Education Context38 cited

Cited by

  • 2008The impact of quality assurance measures on student services at the Japanese and Thai private universities58 cited
  • 2018Developing a Service Quality Model for Private Higher Education Institutions in Lebanon17 cited
  • 2010Service Quality and Satisfaction within Campus Recreation: The Moderating Role of Identification16 cited

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