Understanding of Diversity and Inclusion in a Perceived Homogeneous Culture: A Study of Organizational Commitment and Job Performance Among Korean Employees

Abstract

There is growing evidence indicating that diversity and inclusion are critical predictors of organizational commitment and job performance. Social workers and managers who work with clients of diverse backgrounds as well as with immigrants need to have a clear understanding of diversity in its widest context. Utilizing a sample of 381 employees who were matched with their supervisors in a large Korean corporation, the article examined the relationships between diversity, inclusion, organizational commitment, and job performance. Gender, age, regional affiliation, education, and position within the organization emerged as diversity characteristics that were specifically related to employees' sense of inclusion. Specifically, men, older employees, and employees with higher position were more committed to the organization, while, inclusion had a significant impact on organizational commitment as well as job performance. We discuss implications for management initiatives that are focused on creating an inclusive work place.

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