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Validation of the Arizona Governor's Quality Award criteria: a test of the Baldrige criteria

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References

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1993

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Toyota Production System

1,303 cited

Cited by

2013A study of the Baldrige Award framework using the applicant scoring data50 cited
2017Assessment and improvement of organisational social impact through the EFQM Excellence Model49 cited
2008Empirical validity of Baldrige criteria: New Zealand evidence38 cited
2003A structural model analysis of the Malcolm Baldrige National Quality Award framework36 cited
2010Assessing the effectiveness of the Malcolm Baldrige National Quality Award model with municipal government35 cited
2009A study of the validity of three major business excellence models in the Asia Pacific region33 cited
2015Excellence models in the public sector. Relationships between enablers and results31 cited
2014A Content Analysis of Research in Quality Management and a Proposed Agenda for Future Research30 cited
2001Comparing Quality Management Practices in the Manufacturing and Service Industries: Learning Opportunities29 cited
2005Importance and Implementation of Baldrige Practices for Small Businesses27 cited
2011Empirical analysis of the Baldrige Criteria as both an organisational performance measure and a theoretical model27 cited
2001AN INTEGRATIVE SUMMARY OF DOCTORAL DISSERTATION RESEARCH IN QUALITY MANAGEMENT26 cited
2015A longitudinal assessment of the linkages among the Baldrige criteria using independent reviewers’ scores25 cited
2006Uncovering the faultlines in quality management19 cited
2010Organisational learning for performance excellence: A study of Branch-Smith Printing Division19 cited
2012Using factor analysis to explore principal components for quality management implementation16 cited