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Assessing maturity and effectiveness of enterprise performance measurement systems
13 references·16 citing·31 second hop
Assessing maturity and effectiveness of enterprise performance measurement systems (2005)Assessing maturity and effectiveness of e…The Balanced Scorecard: what is the score? A rhetorical analysis of the Balanced Scorecard (2003)The Balanced Scorecard: what …Measuring performance in a changing business environment (2003)Measuring performance in a ch…Business performance measurement – past, present and future (2003)Business performance measurem…PERSPECTIVES ON PERFORMANCE: THE PERFORMANCE PRISM (2002)PERSPECTIVES ON PERFORMANCE: …A framework of the factors affecting the evolution of performance measurement systems (2002)A framework of the factors af…The Knowing‐Doing Gap: How Smart Companies Turn Knowledge into Action (2001)The Knowing‐Doing Gap: How Sm…Performance measurement system design: developing and testing a process‐based approach (2000)Performance measurement syste…Dynamics of performance measurement systems (2000)Dynamics of performance measu…Designing, implementing and updating performance measurement systems (2000)Designing, implementing and u…The performance measurement revolution: why now and what next? (1999)The performance measurement r…Innovation Action Research: Creating New Management Theory and Practice. (1998)Innovation Action Research: C…From the ground up: Six principles for building the new logic corporation (1997)From the ground up: Six princ…Using the balanced scorecard as a strategic management system (1996)Using the balanced scorecard …Enhancing Construction Performance: A Critical Review of Performance Measurement Practices at the Project Level (2024)Enhancing Construction Perfor…Assessing sustainable tourism development through service supply chain process maturity and service quality model (2022)Assessing sustainable tourism…Performance measurement and lean maturity: congruence for improvement (2020)Performance measurement and l…Designing a maturity model for analyzing information and knowledge management in the public sector (2020)Designing a maturity model fo…The effectiveness of strategic performance measurement systems (2017)The effectiveness of strategi…Revisión de modelos de madurez en la medición del desempeño (2017)Revisión de modelos de madure…Visualization techniques supporting performance measurement system development (2016)Visualization techniques supp…Promotion and evolution of sustainability performance measurement systems from a perspective of business process management (2015)Promotion and evolution of su…Designing a model for profiling organizational performance management (2015)Designing a model for profili…The path to excellence of the Portuguese organisations recognised by the EFQM model (2013)The path to excellence of the…Methodology to develop a performance measurement system in small and medium-sized enterprises (2012)Methodology to develop a perf…Integrated performance measurement system for firm's human capital building (2012)Integrated performance measur…Updating corporate sustainability performance measurement systems (2011)Updating corporate sustainabi…European Foundation for Quality Management Business Excellence Model (2010)European Foundation for Quali…A framework for designing, managing, and improving Kaizen event programs (2010)A framework for designing, ma…The relationship between the level of completeness of a strategic performance management system and perceived advantages and disadvantages (2009)The relationship between the …Case Study Research: Design and Methods (1984)The balanced scorecard : measures that drive performance (1992)The balanced scorecard: Translating strategy into action (1997)Performance measurement systems in SMEs: A review for a research agenda (2005)The evolution of performance measurement research (2005)The balanced scorecard--measures that drive performance. (1992)Measuring supply chain performance: current research and future directions (2006)Performance Measurement: Challenges for Tomorrow* (2011)The fifth discipline, the art and practice of the learning organization (1991)Qualitative case studies in operations management: Trends, research outcomes, and future research implications (2010)Corporate Sustainability Performance Measurement Systems: A Review and Research Agenda (2011)Is performance measurement and management fit for the future? (2013)Performance measurement system design (1995)The Provision of Incentives in Firms (1999)Manufacturing strategy (2001)Performance Measurement in Construction (2004)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Science in Action: How to Follow Scientists and Engineers through Society (1988)The interplay of different levers of control: A case study of introducing a new performance measurement system (2005)20 years of studies on the balanced scorecard: Trends, accomplishments, gaps and opportunities for future research (2013)Integrated Reporting: Insights, gaps and an agenda for future research (2014)Contemporary Strategy Analysis (1998)TOWARD A THEORY OF PARADOX: A DYNAMIC EQUILIBRIUM MODEL OF ORGANIZING. (2011)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)Across the Great Divide: Knowledge Creation and Transfer Between Practitioners and Academics (2001)Failing to Learn and Learning to Fail (Intelligently) (2005)Does Team Training Improve Team Performance? A Meta-Analysis (2008)Theory and practice in SME performance measurement systems (2001)Doing Case Study Research (2004)Re-conceptualizing Information System Success: The IS-Impact Measurement Model (2008)The sources of management innovation: When firms introduce new management practices (2009)
this work references cited by second hop

References

  • 1996Using the balanced scorecard as a strategic management system5,014 cited
  • 2001The Knowing‐Doing Gap: How Smart Companies Turn Knowledge into Action1,194 cited
  • 1999The performance measurement revolution: why now and what next?1,155 cited
  • 2000Designing, implementing and updating performance measurement systems1,143 cited
  • 2000Performance measurement system design: developing and testing a process‐based approach922 cited
  • 2003Measuring performance in a changing business environment610 cited
  • 2003The Balanced Scorecard: what is the score? A rhetorical analysis of the Balanced Scorecard594 cited
  • 2002A framework of the factors affecting the evolution of performance measurement systems575 cited
  • 2000Dynamics of performance measurement systems453 cited
  • 1998Innovation Action Research: Creating New Management Theory and Practice.446 cited
  • 2003Business performance measurement – past, present and future306 cited
  • 1997From the ground up: Six principles for building the new logic corporation206 cited
  • 2002PERSPECTIVES ON PERFORMANCE: THE PERFORMANCE PRISM189 cited

Cited by

  • 2010European Foundation for Quality Management Business Excellence Model112 cited

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2011
Updating corporate sustainability performance measurement systems
93 cited
  • 2010A framework for designing, managing, and improving Kaizen event programs73 cited
  • 2013The path to excellence of the Portuguese organisations recognised by the EFQM model60 cited
  • 2017The effectiveness of strategic performance measurement systems56 cited
  • 2015Promotion and evolution of sustainability performance measurement systems from a perspective of business process management51 cited
  • 2012Methodology to develop a performance measurement system in small and medium-sized enterprises47 cited
  • 2024Enhancing Construction Performance: A Critical Review of Performance Measurement Practices at the Project Level44 cited
  • 2020Performance measurement and lean maturity: congruence for improvement41 cited
  • 2009The relationship between the level of completeness of a strategic performance management system and perceived advantages and disadvantages41 cited
  • 2012Integrated performance measurement system for firm's human capital building34 cited
  • 2020Designing a maturity model for analyzing information and knowledge management in the public sector28 cited
  • 2022Assessing sustainable tourism development through service supply chain process maturity and service quality model26 cited
  • 2015Designing a model for profiling organizational performance management26 cited
  • 2017Revisión de modelos de madurez en la medición del desempeño24 cited
  • 2016Visualization techniques supporting performance measurement system development17 cited