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From personal values to creativity: evidence from frontline service employees

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References

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2,243 cited

1977Antecedents and Outcomes of Organizational Commitment2,203 cited

2004What leaders need to know: A review of social and contextual factors that can foster or hinder creativity1,806 cited

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2013An Empirical Investigation into the Impact of Personality on Individual Innovation Behaviour in the Workplace111 cited
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2015Who cares about imagination, creativity, and innovation, and why? A review.104 cited
2014The Effects of Transformational Leadership and Perceived Creativity on Innovation Behavior in the Hospitality Industry102 cited
2016Understanding the relationship between frontline employee boreout and customer orientation65 cited
2016Innovation in the frontline: Exploring the relationship between role conflict, ideas for improvement, and employee service performance56 cited
2017How Service Employees’ Work Motivations Lead to Job Performance: the Role of Service Employees’ Job Creativity and Customer Orientation54 cited
2019Converting internal brand knowledge into employee performance54 cited
2017ANTECEDENTS OF EMPLOYEE CREATIVITY AND ORGANISATIONAL INNOVATION: AN EMPIRICAL STUDY52 cited
2015Service workers’ job performance46 cited
2017The relationship between personal values, organizational formalization and employee work outcomes of compliance and innovation43 cited
2020Control mechanisms, management orientations, and the creativity of service employees: Symmetric and asymmetric modeling43 cited
2018Organizational intellectual capital and its relation to frontline service employee innovative behavior: consumer value co-creation behavior as a moderator43 cited
2012Communication integration: An analysis of context and conditions33 cited
2015Control mechanisms and goal orientations: evidence from frontline service employees31 cited
2014The interaction effect of organizational practices and employee values on knowledge management (KM) success30 cited