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Conveying conscientiousness: Exploring environmental images across servicescapes · Study

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ArticleConveying conscientiousness: Exploring environmental images across servicescapes

Hannele Kauppinen‐Räisänen2014

Article2014

Conveying conscientiousness: Exploring environmental images across servicescapes

Hannele Kauppinen‐Räisänen · Anne Rindell · Charlotta Åberg

30 citations·0/0 files stored·Journal of Retailing and Consumer Services

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Consumer Retail Behavior Studies Environmental Sustainability in Business Consumer Behavior in Brand Consumption and Identification

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References

1980Qualitative research and evaluation methods 1994Handbook of Qualitative Research 2008Qualitative Data Analysis 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees 1979The Research Act: A Theoretical Introduction to Sociological Methods 1988The Long Interview 2002Talking about pictures: A case for photo elicitation 1977Breaking Free from Product Marketing

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Year2014

Typearticle

Published2014-05-04

VenueJournal of Retailing and Consumer Services

ISSN-L0969-6989

Languageen

Citations30

Files0 public / 0

ShelfConsumer Retail Behavior Studies

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doi10.1016/j.jretconser.2014.04.001

openalex_workW2007756066

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2016Can healthcare servicescape affect customer’s attitude? A study of the mediating role of image congruence and moderating role of customer’s prior experience