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Quality‐related Action Programs: Their Impact on Quality Performance and Firm Performance
16 references·16 citing·32 second hopsampled
Quality‐related Action Programs: Their Impact on Quality Performance and Firm Performance (2000)Quality‐related Action Programs: Their Im…Kaizen: The key to Japan‚s competitive success (2009)Kaizen: The key to Japan‚s co…EXPLODING THE MYTH: DO ALL QUALITY MANAGEMENT PRACTICES CONTRIBUTE TO SUPERIOR QUALITY PERFORMANCE? (1999)EXPLODING THE MYTH: DO ALL QU…Development and Validation of TQM Implementation Constructs (1996)Development and Validation of…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…A Taxonomy of Manufacturing Strategies (1994)A Taxonomy of Manufacturing S…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…The Machine That Changed the World (1991)The Machine That Changed the …Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Performance Outcomes of Purchasing Arrangements in Industrial Buyer-Vendor Relationships (1990)Performance Outcomes of Purch…Lasting improvements in manufacturing performance: In search of a new theory (1990)Lasting improvements in manuf…Juran's Quality Control Handbook (1990)Juran's Quality Control Handb…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…Competing on the Eight Dimensions of Quality (1987)Competing on the Eight Dimens…What is total quality control the japanese way (1985)What is total quality control…Quality, productivity, and competitive position (1982)Quality, productivity, and co…Quality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Environmental and social sustainability priorities (2015)Environmental and social sust…The relationships between soft-hard TQM factors and key business results (2013)The relationships between sof…Product competence exploitation and exploration strategies: The impact on new product performance through quality and innovativeness (2011)Product competence exploitati…TQM and performance: Is the relationship so obvious? (2010)TQM and performance: Is the r…Understanding project champions’ ability to gain intra‐organizational commitment for environmental projects (2009)Understanding project champio…The performance effect of HRM and TQM: a study in Spanish organizations (2009)The performance effect of HRM…The Effectiveness of TQM (2009)The Effectiveness of TQMISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited (2009)ISO 9000/1994, ISO 9001/2000 …Quality management, environmental management and firm performance: A review of empirical studies and issues of integration (2008)Quality management, environme…Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications (2008)Internalisation of ISO 9000 s…Does quality management foster or hinder innovation? An empirical study of Spanish companies (2008)Does quality management foste…Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies (2007)Simultaneous consideration of…The relationship between innovation and business performance—a comparative study between manufacturing and service firms (2006)The relationship between inno…The impact of specific supplier development efforts on buyer competitive advantage: an empirical model (2006)The impact of specific suppli…Relationships between the EFQM model criteria: a study in Spanish universities (2005)Relationships between the EFQ…A taxonomy of manufacturing strategies in China (2005)A taxonomy of manufacturing s…Coefficient Alpha and the Internal Structure of Tests (1951)Arcs of integration: an international study of supply chain strategies (2001)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Structural equation modeling in practice: A review and recommended two-step approach. (1988)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables (1989)The relationship between total quality management practices and their effects on firm performance (2003)Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Firm resources and sustained competitive advantage (2004)BEYOND SELF-MANAGEMENT: ANTECEDENTS AND CONSEQUENCES OF TEAM EMPOWERMENT. (1999)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Why do firms differ, and how does it matter? (1991)Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance (2002)The Performance of Incumbent Firms in the Face of Radical Technological Innovation (2003)Conducting case study research in operations management (1993)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Foundations of Corporate Success (1995)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)On theory in operations management (1998)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Capabilities of Market-Driven Organizations (1994)Performance measurement system design (1995)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1991The Machine That Changed the World4,714 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1982Quality, productivity, and competitive position2,278 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 1985What is total quality control the japanese way1,816 cited
  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1987Competing on the Eight Dimensions of Quality1,691 cited
  • 1990Performance Outcomes of Purchasing Arrangements in Industrial Buyer-Vendor Relationships1,644 cited
  • 1990Juran's Quality Control Handbook1,384 cited
  • 1990Lasting improvements in manufacturing performance: In search of a new theory1,230 cited
  • 2009Kaizen: The key to Japan‚s competitive success1,146 cited
  • 1994A Taxonomy of Manufacturing Strategies1,016 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1999EXPLODING THE MYTH: DO ALL QUALITY MANAGEMENT PRACTICES CONTRIBUTE TO SUPERIOR QUALITY PERFORMANCE?633 cited
  • Cited by

    • 2009ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited303 cited
    • 2007Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies271 cited
    • 2013The relationships between soft-hard TQM factors and key business results212 cited
    • 2015Environmental and social sustainability priorities211 cited
    • 2005Relationships between the EFQM model criteria: a study in Spanish universities208 cited
    • 2008Quality management, environmental management and firm performance: A review of empirical studies and issues of integration203 cited
    • 2006The relationship between innovation and business performance—a comparative study between manufacturing and service firms203 cited
    • 2008Does quality management foster or hinder innovation? An empirical study of Spanish companies200 cited
    • 2009Understanding project champions’ ability to gain intra‐organizational commitment for environmental projects197 cited
    • 2008Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications181 cited
    • 2005A taxonomy of manufacturing strategies in China170 cited
    • 2006The impact of specific supplier development efforts on buyer competitive advantage: an empirical model165 cited
    • 2009The Effectiveness of TQM150 cited
    • 2010TQM and performance: Is the relationship so obvious?147 cited
    • 2009The performance effect of HRM and TQM: a study in Spanish organizations137 cited
    • 2011Product competence exploitation and exploration strategies: The impact on new product performance through quality and innovativeness134 cited