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Service procurement in manufacturing companies: Results of three embedded case studies · Study

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ArticleService procurement in manufacturing companies: Results of three embedded case studies

Wendy van der Valk2008

Article2008

Service procurement in manufacturing companies: Results of three embedded case studies

Wendy van der Valk

57 citations·0/0 files stored·Industrial Marketing Management

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Outsourcing and Supply Chain Management Customer Service Quality and Loyalty Quality and Supply Management

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References

1984Case Study Research: Design and Methods 1991Case Study Research: Design and Methods 2003Evolving to a New Dominant Logic for Marketing 2002Case research in operations management 1995Developing relationships in business networks 2000Service Management and Marketing: A Customer Relationship Management Approach 1982International Marketing and Purchasing of Industrial Goods: An Interaction Approach 1984Strategic Management and Marketing in the Service Sector

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Year2008

Typearticle

Published2008-02-13

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations57

Files0 public / 0

ShelfOutsourcing and Supply Chain Management

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doi10.1016/j.indmarman.2007.07.007

openalex_workW2009007306

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A systematic review of customer behavior in business-to-business markets and agenda for future research

2022Evolutionary game study on multi-agent collaboration of digital transformation in service-oriented manufacturing value chain

2018Purchasing and supply management in an industrial marketing perspective