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Focusing on key elements of TQM – evaluation for sustainability
13 references·16 citing·35 second hop
Focusing on key elements of TQM – evaluation for sustainability (2002)Focusing on key elements of TQM – evaluat…Implementing Total Quality Management (2020)Implementing Total Quality Ma…Fundamentals of Total Quality Management (1998)Fundamentals of Total Quality…Quality management in TQM versus non‐TQM firms: an empirical investigation (1996)Quality management in TQM ver…Total Quality Management: Text with Cases (1995)Total Quality Management: Tex…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…Does TQM Impact on Bottom‐line Results? (1994)Does TQM Impact on Bottom‐lin…Total Quality: Management, Organization, and Strategy (1993)Total Quality: Management, Or…Total Quality Management: Three Steps To Continuous Improvement (1992)Total Quality Management: Thr…The Benchmarking Book (1992)The Benchmarking BookThe survey research handbook (1990)The survey research handbookThe Practice of Social Research (1989)The Practice of Social Resear…The management and control of quality (1989)The management and control of…Benchmarking: the search for industry best practices that lead to superior performance (1989)Benchmarking: the search for …Green merchandising of textiles and apparel in a circular economy: Recent trends, framework, challenges and future prospects towards sustainability (2024)Green merchandising of textil…Barriers to Total Quality Management for sustainability in Indian organizations (2020)Barriers to Total Quality Man…Implementation of Lean Six Sigma in Saudi Arabian organisations (2017)Implementation of Lean Six Si…TOPSIS approach to prioritize critical success factors of TQM (2016)TOPSIS approach to prioritize…A comprehensive insight into the Six Sigma DMAIC toolbox (2016)A comprehensive insight into …Total quality management in service sector: a literature review (2012)Total quality management in s…Teaching quality in higher education: An introductory review on a process-oriented teaching-quality model (2012)Teaching quality in higher ed…Implementing a quality management framework in a higher education organisation (2012)Implementing a quality manage…Prioritising the practices of total quality management: An analytic hierarchy process analysis for the service industries (2011)Prioritising the practices of…Identifying and ranking critical success factors for implementation of total quality management in the Indian manufacturing industry using TOPSIS (2011)Identifying and ranking criti…An interpretive structural modelling approach for modelling the practices of total quality management in service sector (2011)An interpretive structural mo…The relationship between total quality management and quality performance in the service industry: a theoretical model (2010)The relationship between tota…PARETO ANALYSIS OF TOTAL QUALITY MANAGEMENT FACTORS CRITICAL TO SUCCESS FOR SERVICE INDUSTRIES (2010)PARETO ANALYSIS OF TOTAL QUAL…The use of quality management tools and techniques in ISO 9001:2000 certified companies: the Greek case (2009)The use of quality management…The synergic relationship between TQM and marketing in creating customer value (2007)The synergic relationship bet…Total quality management (TQM) practices in Turkish manufacturing organizations (2003)Total quality management (TQM…Out of the Crisis (1982)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The House of Quality (1988)The relationship between competitive strategies and product quality (2007)Relationship between quality management practices and the performance of small and medium size enterprises (SMEs) in Ghana (2008)Decoupling of Standard Implementation from Certification: Does Quality of ISO 14001 Implementation Affect Facilities’ Environmental Performance? 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this work references cited by second hop

References

  • 1989The Practice of Social Research14,398 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1989Benchmarking: the search for industry best practices that lead to superior performance1,645 cited
  • 1989The management and control of quality1,627 cited
  • 1990The survey research handbook1,024 cited
  • 1992The Benchmarking Book457 cited
  • 1995Total Quality Management: Text with Cases447 cited
  • 1993Total Quality: Management, Organization, and Strategy321 cited
  • 1998Fundamentals of Total Quality Management254 cited
  • 1996Quality management in TQM versus non‐TQM firms: an empirical investigation155 cited
  • 1992Total Quality Management: Three Steps To Continuous Improvement141 cited
  • 2020Implementing Total Quality Management126 cited
  • 1994Does TQM Impact on Bottom‐line Results?115 cited

Cited by

  • 2017Implementation of Lean Six Sigma in Saudi Arabian organisations86 cited
  • 2011Prioritising the practices of total quality management: An analytic hierarchy process analysis for the service industries80 cited

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2003
Total quality management (TQM) practices in Turkish manufacturing organizations
80 cited
  • 2010The relationship between total quality management and quality performance in the service industry: a theoretical model80 cited
  • 2009The use of quality management tools and techniques in ISO 9001:2000 certified companies: the Greek case74 cited
  • 2012Total quality management in service sector: a literature review69 cited
  • 2011An interpretive structural modelling approach for modelling the practices of total quality management in service sector67 cited
  • 2012Teaching quality in higher education: An introductory review on a process-oriented teaching-quality model66 cited
  • 2011Identifying and ranking critical success factors for implementation of total quality management in the Indian manufacturing industry using TOPSIS65 cited
  • 2024Green merchandising of textiles and apparel in a circular economy: Recent trends, framework, challenges and future prospects towards sustainability65 cited
  • 2012Implementing a quality management framework in a higher education organisation65 cited
  • 2016A comprehensive insight into the Six Sigma DMAIC toolbox63 cited
  • 2010PARETO ANALYSIS OF TOTAL QUALITY MANAGEMENT FACTORS CRITICAL TO SUCCESS FOR SERVICE INDUSTRIES61 cited
  • 2016TOPSIS approach to prioritize critical success factors of TQM54 cited
  • 2007The synergic relationship between TQM and marketing in creating customer value53 cited
  • 2020Barriers to Total Quality Management for sustainability in Indian organizations50 cited