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Does experience matter in lending? A process-tracing study on experienced loan officers' and novices' decision behavior
16 references·16 citing·32 second hopsampled
Does experience matter in lending? A process-tracing study on experienced loan officers' and novices' decision behavior (2003)Does experience matter in lending? A proc…A Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…Strategic Leadership: Top Executives and Their Effects on Organizations (1997)Strategic Leadership: Top Exe…Understanding the small business sector (1995)Understanding the small busin…Eliciting Knowledge from Experts: A Methodological Analysis (1995)Eliciting Knowledge from Expe…The Adaptive Decision Maker (1994)The Adaptive Decision MakerThe Adaptive Decision Maker (1993)The Adaptive Decision MakerEconomics, Organization and Management. (1993)Economics, Organization and M…Competence in experts: The role of task characteristics (1992)Competence in experts: The ro…Toward a general theory of expertise : prospects and limits (1991)Toward a general theory of ex…Process tracing methods: Contributions, problems, and neglected research questions (1989)Process tracing methods: Cont…Protocol Analysis: Verbal Reports as Data (1986)Protocol Analysis: Verbal Rep…Accountability: The neglected social context of judgment and choice. (1985)Accountability: The neglected…Product Familiarity and Learning New Information (1984)Product Familiarity and Learn…Corporate financial distress : a complete guide to predicting, avoiding, and dealing with bankruptcy (1983)Corporate financial distress …Behavioral Decision Theory: Processes of Judgement and Choice (1981)Behavioral Decision Theory: P…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…The Commercialization of the Microfinance Industry: Is There a ‘Personal Mission Drift’ Among Credit Officers? (2017)The Commercialization of the …Knowledge management: The effect of knowledge transfer on professional skepticism in audit engagement planning (2017)Knowledge management: The eff…Firm-bank trusting relationship and discouraged borrowers (2016)Firm-bank trusting relationsh…Combining experiential and conceptual learning in accounting education: A review with implications (2016)Combining experiential and co…Trust in others: does it affect investment decisions? (2015)Trust in others: does it affe…Loan Officers’ Gender and Microfinance Repayment Rates (2015)Loan Officers’ Gender and Mic…Financial Incentives and Loan Officer Behavior: Multitasking and Allocation of Effort Under an Incomplete Contract (2014)Financial Incentives and Loan…Cue Utilization and Broad Indicators of Workplace Expertise (2013)Cue Utilization and Broad Ind…Operational risk assessments by supply chain professionals: Process and performance (2012)Operational risk assessments …Does expertise influence the impact of overconfidence on judgment, valuation and investment decision? (2012)Does expertise influence the …Banker's lending decision making: a psychological approach (2012)Banker's lending decision mak…Experience and real estate investment decision‐making: a process‐tracing investigation (2010)Experience and real estate in…Does Gender Matter in Bank-Firm Relationships? Evidence from Small Business Lending (2009)Does Gender Matter in Bank-Fi…Voluntary Purchase of Counterfeit Products: Empirical Evidence From Four Countries (2008)Voluntary Purchase of Counter…Intuition and Emotion in Bank Loan Officers' Credit Decisions (2007)Intuition and Emotion in Bank…Consumer credit use: a process model and literature review (2007)Consumer credit use: a proces…Organizational Structure, Environment and Performance: The Role of Strategic Choice (1972)TOWARD A STEWARDSHIP THEORY OF MANAGEMENT (1997)Upper Echelons Research Revisited: Antecedents, Elements, and Consequences of Top Management Team Composition (2004)Managing Strategic Contradictions: A Top Management Model for Managing Innovation Streams (2005)What's the difference? diversity constructs as separation, variety, or disparity in organizations (2007)On the psychology of prediction. (1973)The Framing of Decisions and the Psychology of Choice (1981)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Prospect theory: An analysis of decision under risk (1988)A review and reformulation of social information-processing mechanisms in children's social adjustment. (1994)Individual differences in reasoning: Implications for the rationality debate? (2000)Knowledge‐based resources, entrepreneurial orientation, and the performance of small and medium‐sized businesses (2003)Entrepreneurial orientation and small business performance: a configurational approach (2004)Entrepreneurship, Innovation and Economic Growth: Evidence from GEM data (2005)An Integrative Model Of Organizational Trust (1995)Political Science and the Three New Institutionalisms (1996)Upper Echelons Theory: An Update (2007)Long-term working memory. (1995)EXPERT AND EXCEPTIONAL PERFORMANCE: Evidence of Maximal Adaptation to Task Constraints (1996)The processing-speed theory of adult age differences in cognition. (1996)The case for motivated reasoning. (1990)Managing Legitimacy: Strategic and Institutional Approaches (1995)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Construal-level theory of psychological distance. (2010)Human Nature in Politics: The Dialogue of Psychology with Political Science (1985)The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)Research Synthesis: The Practice of Cognitive Interviewing (2007)Inequity In Social Exchange (1965)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Risk as feelings. (2001)
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References

  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 2017A Theory of Cognitive Dissonance18,122 cited
  • 1993Economics, Organization and Management.4,644 cited
  • 1986Protocol Analysis: Verbal Reports as Data4,346 cited
  • 1995Understanding the small business sector4,296 cited
  • 1993The Adaptive Decision Maker3,507 cited
  • 1994The Adaptive Decision Maker3,310 cited
  • 1997Strategic Leadership: Top Executives and Their Effects on Organizations1,770 cited
  • 1991Toward a general theory of expertise : prospects and limits1,766 cited
  • 1981Behavioral Decision Theory: Processes of Judgement and Choice1,689 cited
  • 1984Product Familiarity and Learning New Information922 cited
  • 1992Competence in experts: The role of task characteristics865 cited
  • 1985Accountability: The neglected social context of judgment and choice.625 cited
  • 1983Corporate financial distress : a complete guide to predicting, avoiding, and dealing with bankruptcy561 cited
  • 1995Eliciting Knowledge from Experts: A Methodological Analysis535 cited
  • 1989Process tracing methods: Contributions, problems, and neglected research questions

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518 cited

Cited by

  • 2017The Commercialization of the Microfinance Industry: Is There a ‘Personal Mission Drift’ Among Credit Officers?111 cited
  • 2007Consumer credit use: a process model and literature review91 cited
  • 2009Does Gender Matter in Bank-Firm Relationships? Evidence from Small Business Lending83 cited
  • 2012Operational risk assessments by supply chain professionals: Process and performance76 cited
  • 2012Does expertise influence the impact of overconfidence on judgment, valuation and investment decision?75 cited
  • 2007Intuition and Emotion in Bank Loan Officers' Credit Decisions70 cited
  • 2008Voluntary Purchase of Counterfeit Products: Empirical Evidence From Four Countries58 cited
  • 2015Loan Officers’ Gender and Microfinance Repayment Rates56 cited
  • 2013Cue Utilization and Broad Indicators of Workplace Expertise55 cited
  • 2017Knowledge management: The effect of knowledge transfer on professional skepticism in audit engagement planning49 cited
  • 2015Trust in others: does it affect investment decisions?47 cited
  • 2016Firm-bank trusting relationship and discouraged borrowers40 cited
  • 2010Experience and real estate investment decision‐making: a process‐tracing investigation33 cited
  • 2014Financial Incentives and Loan Officer Behavior: Multitasking and Allocation of Effort Under an Incomplete Contract32 cited
  • 2016Combining experiential and conceptual learning in accounting education: A review with implications30 cited
  • 2012Banker's lending decision making: a psychological approach23 cited