SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
A Control System Designed to Address the Intangible Nature of Service Risks
16 references·1 citing·45 second hop
A Control System Designed to Address the Intangible Nature of Service Risks (2006)A Control System Designed to Address the …Export Activity and Wage Dispersion: The Case of Swiss Firms (2006)Export Activity and Wage Disp…An Efficiency Comparison of Regional Employment Offices Operating Under Different Exogenous Conditions (2006)An Efficiency Comparison of R…The Effects of Industry Specialization on Audit Risk Assessments and Audit-Planning Decisions (2004)The Effects of Industry Speci…Exploring How Intangibility Affects Perceived Risk (2004)Exploring How Intangibility A…How intangibility affects perceived risk: the moderating role of knowledge and involvement (2003)How intangibility affects per…Consumer perceived risk: conceptualisations and models (1999)Consumer perceived risk: conc…A role for consumer risk perceptions in grocery retailing (1998)A role for consumer risk perc…A Preliminary Investigation into Pre‐ and Post‐Purchase Risk Perception and Reduction (1994)A Preliminary Investigation i…Risk Perception and Reduction in the Purchase of Consumer Services (1993)Risk Perception and Reduction…On the Measurement of Perceived Consumer Risk (1991)On the Measurement of Perceiv…The Impact of Services versus Goods on Consumers' Assessment of Perceived Risk and Variability (1990)The Impact of Services versus…Managerial process and organizational behavior (1976)Managerial process and organi…An Investigation of Perceived Risk at the Brand Level (1976)An Investigation of Perceived…Perceived Risk and Consumer Behavior: a Critical Review (1975)Perceived Risk and Consumer B…The Components of Perceived Risk (1972)The Components of Perceived R…Consumer Rankings of Risk Reduction Methods (1971)Consumer Rankings of Risk Red…Attitudes Regarding New Enterprise Risk and Control Regulations by the Active Population of the Geneva Area (2008)Attitudes Regarding New Enter…Advances in Consumer Research (1983)Innovative versus incremental new business services: Different keys for achieving success (2001)Management International Review (2004)Predicting young consumers' take up of mobile banking services (2010)Advances in Consumer Research (2025)Consumer Behavior as Risk Taking (1960)The Price-Quality Relationship: An Extension (1969)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Comparison of Bayesian and regression approaches to the study of information processing in judgment (1971)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)Staging Exchange Partner Choices: When Do Status and Reputation Matter? (2008)The Effect of Audit Experience on Audit Fees and Audit Quality (2014)Accounting Comparability, Audit Effort, and Audit Outcomes (2017)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer patronage and risk perceptions in Internet shopping (2003)Enhance green purchase intentions (2012)Greenwash and Green Trust: The Mediation Effects of Green Consumer Confusion and Green Perceived Risk (2012)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Measuring the Involvement Construct (1985)The consequences of modernity (1990)The role of brand image, product involvement, and knowledge in explaining consumer purchase behaviour of counterfeits (2011)How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns (2013)How perceived risk, benefit and trust determine user Fintech adoption: a new dimension for Islamic finance (2021)Experimental Design: Procedures for the Behavioral Sciences. (1969)A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)Word-of-Mouth Processes within a Services Purchase Decision Context (2000)Targeting consumers who are willing to pay more for environmentally friendly products (2001)Experimental Design: Procedures for the Behavioral Sciences (2013)Coefficient Alpha and the Internal Structure of Tests (1951)Risk Taking and Information Handling in Consumer Behavior (1969)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables (1989)Risk, uncertainty and the theory of planned behavior: A tourism example (2009)Consumer trust in service companies: a multiple mediating analysis (2010)Brand awareness, image, physical quality and employee behavior as building blocks of customer-based brand equity: Consequences in the hotel context (2019)Predicting e-services adoption: a perceived risk facets perspective (2003)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Central Problems in the Management of Innovation (1986)Implementing Entrepreneurial Ideas: The Case for Intention (1988)
this work references cited by second hop

References

  • 1999Consumer perceived risk: conceptualisations and models1,604 cited
  • 1971Consumer Rankings of Risk Reduction Methods1,423 cited
  • 1972The Components of Perceived Risk1,253 cited
  • 1990The Impact of Services versus Goods on Consumers' Assessment of Perceived Risk and Variability811 cited
  • 1976An Investigation of Perceived Risk at the Brand Level736 cited
  • 1993Risk Perception and Reduction in the Purchase of Consumer Services454 cited
  • 2004Exploring How Intangibility Affects Perceived Risk370 cited
  • 1976Managerial process and organizational behavior266 cited
  • 2004The Effects of Industry Specialization on Audit Risk Assessments and Audit-Planning Decisions247 cited
  • 2003How intangibility affects perceived risk: the moderating role of knowledge and involvement216 cited
  • 1998A role for consumer risk perceptions in grocery retailing195 cited
  • 1991On the Measurement of Perceived Consumer Risk172 cited
  • 1975Perceived Risk and Consumer Behavior: a Critical Review155 cited
  • 1994A Preliminary Investigation into Pre‐ and Post‐Purchase Risk Perception and Reduction142 cited
  • 2006An Efficiency Comparison of Regional Employment Offices Operating Under Different Exogenous Conditions

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

34 cited
  • 2006Export Activity and Wage Dispersion: The Case of Swiss Firms31 cited
  • Cited by

    • 2008Attitudes Regarding New Enterprise Risk and Control Regulations by the Active Population of the Geneva Area11 cited