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Effective Crisis Management through Established Stakeholder Relationships
16 references·16 citing·28 second hopsampled
Effective Crisis Management through Established Stakeholder Relationships (2001)Effective Crisis Management through Estab…Managing Public Relations (2023)Managing Public RelationsCrisis management: Planning for the inevitable (2014)Crisis management: Planning f…Strategic management a stakeholder approach (2010)Strategic management a stakeh…Strategic Issues Management: Organizations and Public Policy Challenges (2009)Strategic Issues Management: …Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Ongoing Crisis Communication:…Communication, Organization, and Crisis (1998)Communication, Organization, …Charismatic Leadership in Organizations (1998)Charismatic Leadership in Org…The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)The Stakeholder Theory of the…INSTRUMENTAL STAKEHOLDER THEORY: A SYNTHESIS OF ETHICS AND ECONOMICS (1995)INSTRUMENTAL STAKEHOLDER THEO…Choosing the Right Words (1995)Choosing the Right WordsA Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance (1995)A Stakeholder Framework for A…Excellence in public relations and communication management (1993)Excellence in public relation…VICTIMS AND SHAREHOLDERS: THE DILEMMAS OF PRESENTING CORPORATE POLICY DURING A CRISIS. (1991)VICTIMS AND SHAREHOLDERS: THE…Handbook of Organizational Communication. (1988)Handbook of Organizational Co…Research in Organizational Behavior. (1986)Research in Organizational Be…The social psychology of organizing (1969)The social psychology of orga…Developing country sub‐supplier responses to social sustainability requirements of intermediaries: Exploring the influence of framing on fairness perceptions and reciprocity (2018)Developing country sub‐suppli…Order in the Court: How Firm Status and Reputation Shape the Outcomes of Employment Discrimination Suits (2017)Order in the Court: How Firm …From Homo Economicus to Homo dialogicus: Rethinking social media use in CSR communication (2015)From Homo Economicus to Homo …How publics react to crisis communication efforts (2014)How publics react to crisis c…Microfoundations for stakeholder theory: Managing stakeholders with heterogeneous motives (2013)Microfoundations for stakehol…Toward a Publics-Driven, Emotion-Based Conceptualization in Crisis Communication: Unearthing Dominant Emotions in Multi-Staged Testing of the Integrated Crisis Mapping (ICM) Model (2012)Toward a Publics-Driven, Emot…An Ethical Stakeholder Approach to Crisis Communication: A Case Study of Foxconn’s 2010 Employee Suicide Crisis (2012)An Ethical Stakeholder Approa…Corporate Governance in the Context of Crises: Towards a Stakeholder Theory of Crisis Management (2009)Corporate Governance in the C…Trust and Relational Commitment in Corporate Crises: The Effects of Crisis Communicative Strategy and Form of Crisis Response (2008)Trust and Relational Commitme…Integrated Crisis Mapping: Toward a Publics-Based, Emotion-Driven Conceptualization in Crisis Communication (2007)Integrated Crisis Mapping: To…Emergent Agents: The Forgotten Publics in Crisis Communication and Issues Management Research (2007)Emergent Agents: The Forgotte…Post-crisis communication and renewal: Expanding the parameters of post-crisis discourse (2006)Post-crisis communication and…Post‐crisis discourse and organizational change, failure and renewal (2005)Post‐crisis discourse and org…The Relative Effectiveness of Inoculation, Bolstering, and Combined Approaches in Crisis Communication (2004)The Relative Effectiveness of…Organizational Communication: Challenges for the New Century (2004)Organizational Communication:…Explaining Enron (2003)Explaining EnronThe Nature of the Firm (1937)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Contemporary Strategy Analysis (1998)The Relationship Between Corporate Philanthropy And Shareholder Wealth: A Risk Management Perspective (2005)Corporate Social Responsibility: Strategic Implications* (2006)A Three-Dimensional Conceptual Model of Corporate Performance (1979)The Social Responsibility of Business Is to Increase Its Profits (2007)ESG and financial performance: aggregated evidence from more than 2000 empirical studies (2015)Exploration and Exploitation in Organizational Learning (1991)A Dynamic Theory of Organizational Knowledge Creation (1994)Managing Legitimacy: Strategic and Institutional Approaches (1995)Helping Crisis Managers Protect Reputational Assets (2002)Crisis and Emergency Risk Communication as an Integrative Model (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Ethics, character, and authentic transformational leadership behavior (1999)Personality and leadership: A qualitative and quantitative review. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Building dialogic relationships through the world wide web (1998)Best Practices in Crisis Communication: An Expert Panel Process (2006)Defining Strategic Communication (2007)The Vulnerable System: An Analysis of the Tenerife Air Disaster (1990)NETWORK CENTRALITY, POWER, AND INNOVATION INVOLVEMENT: DETERMINANTS OF TECHNICAL AND ADMINISTRATIVE ROLES. (1993)Plan 9 From Cyberspace: The Implications of the Internet for Personality and Social Psychology (2000)Self-Reports in Organizational Research: Problems and Prospects (1986)Toward a knowledge‐based theory of the firm (1996)
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References

  • 2010Strategic management a stakeholder approach24,023 cited
  • 1986Research in Organizational Behavior.10,897 cited
  • 1969The social psychology of organizing10,732 cited
  • 1995The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications9,170 cited
  • 1995A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance7,851 cited
  • 1995INSTRUMENTAL STAKEHOLDER THEORY: A SYNTHESIS OF ETHICS AND ECONOMICS3,104 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 1998Charismatic Leadership in Organizations1,721 cited
  • 1988Handbook of Organizational Communication.1,399 cited
  • 1993Excellence in public relations and communication management1,144 cited
  • 1995Choosing the Right Words802 cited
  • 2014Crisis management: Planning for the inevitable740 cited
  • 2023Managing Public Relations678 cited
  • 1998Communication, Organization, and Crisis554 cited
  • 1991VICTIMS AND SHAREHOLDERS: THE DILEMMAS OF PRESENTING CORPORATE POLICY DURING A CRISIS.499 cited
  • 2009Strategic Issues Management: Organizations and Public Policy Challenges

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  • 2013Microfoundations for stakeholder theory: Managing stakeholders with heterogeneous motives470 cited
  • 2006Post-crisis communication and renewal: Expanding the parameters of post-crisis discourse267 cited
  • 2012Toward a Publics-Driven, Emotion-Based Conceptualization in Crisis Communication: Unearthing Dominant Emotions in Multi-Staged Testing of the Integrated Crisis Mapping (ICM) Model250 cited
  • 2014How publics react to crisis communication efforts224 cited
  • 2005Post‐crisis discourse and organizational change, failure and renewal217 cited
  • 2009Corporate Governance in the Context of Crises: Towards a Stakeholder Theory of Crisis Management215 cited
  • 2004Organizational Communication: Challenges for the New Century210 cited
  • 2015From Homo Economicus to Homo dialogicus: Rethinking social media use in CSR communication202 cited
  • 2018Developing country sub‐supplier responses to social sustainability requirements of intermediaries: Exploring the influence of framing on fairness perceptions and reciprocity130 cited
  • 2007Emergent Agents: The Forgotten Publics in Crisis Communication and Issues Management Research128 cited
  • 2003Explaining Enron116 cited
  • 2008Trust and Relational Commitment in Corporate Crises: The Effects of Crisis Communicative Strategy and Form of Crisis Response113 cited
  • 2004The Relative Effectiveness of Inoculation, Bolstering, and Combined Approaches in Crisis Communication105 cited
  • 2012An Ethical Stakeholder Approach to Crisis Communication: A Case Study of Foxconn’s 2010 Employee Suicide Crisis103 cited
  • 2007Integrated Crisis Mapping: Toward a Publics-Based, Emotion-Driven Conceptualization in Crisis Communication101 cited
  • 2017Order in the Court: How Firm Status and Reputation Shape the Outcomes of Employment Discrimination Suits101 cited