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The contribution of quality to business performance
12 references·16 citing·31 second hop
The contribution of quality to business performance (1996)The contribution of quality to business p…Alternative quality improvement practices and organization performance (1994)Alternative quality improveme…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…Total Quality Control (1992)Total Quality ControlRevolutionizing product development (1992)Revolutionizing product devel…Juran's Quality Control Handbook (1990)Juran's Quality Control Handb…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…Competing on the Eight Dimensions of Quality (1987)Competing on the Eight Dimens…Product Quality, Cost Position and Business Performance: A Test of Some Key Hypotheses (1983)Product Quality, Cost Positio…Quality, productivity, and competitive position (1982)Quality, productivity, and co…Guide to Quality Control (1982)Guide to Quality ControlQuality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Total quality control (1961)Total quality controlThe strategic fit between innovation strategies and business environment in delivering business performance (2015)The strategic fit between inn…The influence of corporate social responsibility practices on organizational performance: evidence from Eco-Responsible Spanish firms (2015)The influence of corporate so…The Effect of Customer‐Centric Green Supply Chain Management on Operational Performance and Customer Satisfaction (2014)The Effect of Customer‐Centri…The Impact of Innovation on the Performance of Small and Medium Manufacturing Enterprises: Evidence from Malaysia (2013)The Impact of Innovation on t…Service innovation and performance in SMEs (2012)Service innovation and perfor…The relationship between multidimensional organizational culture and performance (2011)The relationship between mult…ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited (2009)ISO 9000/1994, ISO 9001/2000 …Shedding light on causation between ISO 9001 and improved business performance (2008)Shedding light on causation b…Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications (2008)Internalisation of ISO 9000 s…Does quality management foster or hinder innovation? An empirical study of Spanish companies (2008)Does quality management foste…The relationship between innovation and business performance—a comparative study between manufacturing and service firms (2006)The relationship between inno…A literature review of manufacturing performance measures and measurement in an organizational context: a framework and direction for future research (2004)A literature review of manufa…The moderating effect of buyer‐supplier relationships on quality practices and performance (2002)The moderating effect of buye…ISO 9000 registration’s impact on sales and profitability (2002)ISO 9000 registration’s impac…Quality‐related Action Programs: Their Impact on Quality Performance and Firm Performance (2000)Quality‐related Action Progra…Operations management research: some reflections on evolution, models and empirical studies in OM (1997)Operations management researc…Coefficient Alpha and the Internal Structure of Tests (1951)Total quality management as competitive advantage: A review and empirical study (1995)Arcs of integration: an international study of supply chain strategies (2001)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Representing and Testing Organizational Theories: A Holistic Construal (1982)Environment‐strategy coalignment: An empirical test of its performance implications (1990)Marketing Strategy-Performance Relationship: An Investigation of the Empirical Link in Export Market Ventures (1994)Conducting case study research in operations management (1993)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Foundations of Corporate Success (1995)Innovation Speed: A Conceptual Model of Context, Antecedents, and Outcomes (1996)Balancing exploration and exploitation: The moderating role of competitive intensity (2005)Assessing Operations Management from a Strategic Perspective (1989)Evaluation and improvement of manufacturing performance measurement systems ‐ the role of OEE (1999)A Comparison between Concept Maps, Mind Maps, Conceptual Diagrams, and Visual Metaphors as Complementary Tools for Knowledge Construction and Sharing (2006)Optimal Lot Sizing, Process Quality Improvement and Setup Cost Reduction (1986)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)Performance measurement system design (1995)Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration (1996)A critical look at technological innovation typology and innovativeness terminology: a literature review (2002)Exploitation-Exploration Tensions and Organizational Ambidexterity: Managing Paradoxes of Innovation (2008)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)On theory in operations management (1998)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Capabilities of Market-Driven Organizations (1994)
this work references cited by second hop

References

  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1982Quality, productivity, and competitive position2,278 cited
  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 1987Competing on the Eight Dimensions of Quality1,691 cited
  • 1961Total quality control1,547 cited
  • 1990Juran's Quality Control Handbook1,384 cited
  • 1992Revolutionizing product development1,079 cited
  • 1983Product Quality, Cost Position and Business Performance: A Test of Some Key Hypotheses911 cited
  • 1982Guide to Quality Control740 cited
  • 1992Total Quality Control296 cited
  • 1994Alternative quality improvement practices and organization performance233 cited

Cited by

  • 2015The strategic fit between innovation strategies and business environment in delivering business performance472 cited
  • 2009ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited303 cited
  • 2015The influence of corporate social responsibility practices on organizational performance: evidence from Eco-Responsible Spanish firms

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

276 cited
  • 2011The relationship between multidimensional organizational culture and performance271 cited
  • 2013The Impact of Innovation on the Performance of Small and Medium Manufacturing Enterprises: Evidence from Malaysia267 cited
  • 1997Operations management research: some reflections on evolution, models and empirical studies in OM250 cited
  • 2012Service innovation and performance in SMEs226 cited
  • 2002ISO 9000 registration’s impact on sales and profitability219 cited
  • 2000Quality‐related Action Programs: Their Impact on Quality Performance and Firm Performance210 cited
  • 2002The moderating effect of buyer‐supplier relationships on quality practices and performance210 cited
  • 2006The relationship between innovation and business performance—a comparative study between manufacturing and service firms203 cited
  • 2008Does quality management foster or hinder innovation? An empirical study of Spanish companies200 cited
  • 2014The Effect of Customer‐Centric Green Supply Chain Management on Operational Performance and Customer Satisfaction184 cited
  • 2008Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications181 cited
  • 2004A literature review of manufacturing performance measures and measurement in an organizational context: a framework and direction for future research180 cited
  • 2008Shedding light on causation between ISO 9001 and improved business performance168 cited